Troubleshooting
Issue | Solution |
When you initiate the Bluetooth device | Verify that ezTalker mini is placed in Pairing Mode (blue and amber LEDs |
pairing feature on your mobile phone, | are flashing alternately). If not, place the headset in Pairing Mode. |
your phone cannot find ezTalker mini. |
|
Your ezTalker mini headset is not | Ensure that the headset is on and charged, and that you have paired the |
communicating with your mobile phone. | headset with your Bluetooth mobile phone. (ezTalker mini will not work |
| with any mobile phone that does use Bluetooth wireless technology.) |
You are encountering poor reception | Verify that you have good reception on your mobile phone or move |
via the ezTalker mini headset. | closer to your mobile phone. If the reception is still poor, try moving the |
| mobile phone away from your body, or to the same side of your body as |
| your headset. |
Your mobile phone does not accept | Ensure that your mobile phone supports this feature and is set to voice |
voice commands when you are | control mode. If your mobile phone supports voice dialing and you are |
using ezTalker mini. | in a noisy environment, dial the number from the mobile phone as the |
| loud background noise may interfere with the voice commands. |
The last number redial feature isn’t | Ensure that your mobile phone supports this feature. |
working. |
|
The call reject feature isn’t working. | Ensure that your mobile phone supports this feature. |
The call waiting feature isn’t working. | Ensure that your mobile phone supports this feature. |
You cannot transfer a call from your | Ensure that your mobile phone supports this feature. |
headset to your mobile phone. |
|
When you receive a call on your mobile | 1.Ensure that your ezTalker mini headset is charged and turned on. |
phone, the call is not automatically | 2.Ensure that your Bluetooth mobile phone is set to Bluetooth mode, |
connected to ezTalker mini | and that ezTalker mini (BTHS) has been selected as the connected |
after you press the TALK button. | Bluetooth device. (This is important as most Bluetooth phones are |
| designed to pair with more than one Bluetooth device.) |
| 3.This problem may persist in some rare cases, as the phone may be too |
| busy to process the call and have difficulty establishing the connection |
| with the headset. If this is the case, answer the call on the mobile phone |
| before pressing the TALK button on the headset. The mobile phone |
| should transfer the call to your headset within one second. |
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