Texas Instruments 570CD n

5.3.2 Troubleshooting a Display Problem

If the LCD remains blank when you turn on the computer, and the status

ICONs light on the Status display panel above the keyboard, check the

following controls on the display:

•LCD standby mode - If the LCD backlight remains off, even with the

Contrast Control set to its highest position, the LCD may be in Standby

Mode. Press the Power button to power up the system.

•Notebook Set for External Monitor - use CMOS Setup to reset notebook.

•LCD - Replace the cover-display assembly as described in Section 6 of

this manual.

•Low battery - Use a fully charged battery.

5.3.3 Fault Isolation Using Self Test

When the computer is first powered up, it automatically performs a self test

of its central hardware and memory functions. During self test (which lasts

for a few seconds), the display shows copyright and version number

information.

nNote: Some procedures in this paragraph require you to use keystroke se-

quences, such as Ctrl-Alt-Del. To execute a keystrok e sequence such as

this, you must press all three keys simultaneously.

5.3.3.1 Self Test Error Messages

Upon successful completion of the self test, the computer automatically

loads its operating system and other built-in utilities. If the self test fails to

complete successfully, the display shows one of the error messag es

described in Appendix A.

5.3.4 PCMCIA Modem Problems

If an optional PCMCIA modem does not work properly, check the following

items:

•Proper installation of any PCMCIA options (check Modem settings under

Control Panel).

•Dialing problem or wrong numbe r - Try dialing a number that you have

previously dialed successfully.

Troubleshooting Procedures 5-5

Contents

Main Page Contents Preface 1 General Description 2 Installation 3 Operating Instructions 4 Theory of Operation 5 Troubleshooting Procedures 6 Field Service A Self Test Error Messages B PC-Doctor Diagnostics Preface Introduction Intended Audience Contents Other Manuals About the System Ordering Parts and Supplies 1 General Description 1.1 1.2 Features Model 570CD Model 570CDT Model 1.3 Configuration P/N Suffix Configuration P/N Suffix 1.4 Page 1.4.1 1.4.2 1.4.3 Glidepad Select Buttons n 1.4.3.1 Controls and Indicators n 1.4.4 ^ 1.4.5 n 1.4.6 1.4.7 1.5 1.6 1.6.1 1.6.2 1.7 Specifications Page Specifications Models 570CD/575CD Models 570CDT/575CDT 1.8 2 Installation 2.1 2.2 n 2.3 c n 2.3.1 2.3.2 2.3.3 2.4 c 2.5 2.5.1 Page 2.5.2 2-6 Installation Figure 2-3 Parallel Port Location/Pinouts 2.5.3 c 2.5.4 2.5.5 2.6 c AC Adapter 2.7 AC Power (120VAC to 230 VAC, 50 to 60 Hz) 2.8 2.9 2.10 3 Operating Instructions n 3.1 3.2 3.2.1 3.2.2 3.3 3.3.1 Page 3.3.2 3.3.3 3.3.4 3.3.5 3.3.6 3.3.7 3.3.8 3.3.9 Page 4 Theory of Operation 4.1 4.2 4.2.1 MAIN BOARD 4-2 Theory of Operation System Controller 82C557 Figure 4-1 Notebook Functional Block Diagram Address Range Device Controller Channel Address Function Priority Interrupt Number Interrupt Source n 4.2.2 4.2.3 4.2.4 c 4.2.5 4.2.6 4.2.7 4.2.8 4.2.9 Page 4.2.9.4 DC-DC Converter/Battery Charger Circuit 5 Troubleshooting Procedures 5.1 5.2 SEE PARAGRAPH 5.3.3 Figure 5-1 Troubleshooting Flowchart See Appendix B (PC-Doctor) 5-2 Troubleshooting Procedures 5.3 5.3.1 recharged battery pack if battery is discharged) 5-4 Troubleshooting Procedures Figure 5-2 Troubleshooting Block Diagram n 5.3.3 5.3.4 5.3.5 Page Interactive Tests Supporting Online documentation Page 5.3.5.3 Running PC-Doctor n 5.3.5.4 Quitting PC-Doctor n 6 Field Service c 6.1 6.2 6.2.1 c 6.2.2 6.2.3 6.2.4 6.3 c 6.4 and Assemblies 6.4.1 Page 6.4.2 Page Item No. 6.5 c Procedures n 6.5.1 Pack 6.5.3 6.5.4 Modules (DIMMs) 6.5.5 6.5.6 6.5.7 Assembly 6.5.8 6.5.9 6.5.10 6.5.11 n 6.5.12 6.5.13 6.5.14 6.5.15 c Appendix A Self Test Error Messages A.1 Error Messages A-1 Table A-1 Self Test Error Messages Error Message Corrective Action Table A-2 POST Checkpoint List A-2 Error Messages Checkpoint No. Description Error Messages A-3 Checkpoint No. Description A-4 Error Messages Page B PC-Doctor Diagnostics B.1 PC-Doctor Diagnostics B-1 B.2 B.3 Table B-1 PC-Doctor Key Assignments B-2 PC-Doctor Diagnostics Table B-2 Test Selection Menu Special Keys B.4 n B.5.1 B.5.2 B.5.3 B.5.4 B.5.5 B.6 B-6 PC-Doctor Diagnostics B.7