Toastmaster XO-1N Extended Warranty, Warranty Limitations, Part Return Procedures And Conditions

Models: XO-1N

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EXTENDED WARRANTY:

Available at an additional charge. Please ask for a quote depending upon warranty requested.

WARRANTY LIMITATIONS:

TOASTMASTER® will pay for parts and labor under warranty if there is a defective component, but not for:

Parts damaged in shipment beyond the confines of the TOASTMASTER® factory.

Normal operational wear and tear on the following parts -

Light bulbs and fuses

Door handles, catches and gaskets

Damage attributable to customer abuse, including but not limited to -

Proofer water pan allowed to run dry and burn

Proofer fan motor damaged from not following outlined Dry-Out Procedure

Lack of regular cleaning and/or maintenance

Leaks resulting from the removal of sealant in the unit

Power supply problems, including -

Insufficient or incorrect voltage

Damage to electrical components caused by a power surge or spike

Incorrect installation (i.e., separate neutral and ground not supplied, or incorrect location of high-voltage power leg for 240-volt 3-phase units)

Damage to electrical components resulting from use of an incorrect power supply cord or circuit breaker

Operational problems resulting from customer's failure to follow established procedures outlined in the Owner's Manual.

A service call if nothing wrong is found (parts still work per spec when tested).

Recalibration of temperature and humidity controls (all controls are carefully calibrated and tested at our facility before shipment).

Any equipment moved from the place of original installation unless TOASTMASTER® agrees in writing to continue the warranty after the relocation.

Ongoing operational adjustments due to changing environmental conditions or normal wear and tear.

Any overtime charges. TOASTMASTER® will pay straight time only for any work performed on TOASTMASTER® equipment.

Food service equipment and parts must be installed and maintained in accordance with TOASTMASTER® instructions. Users are responsible for the suitability of the units or parts to their application. There is no warranty against damage resulting from accident, abuse, alteration, misapplication, inadequate storage prior to installation, or improper specification or other operating conditions beyond our control.

Claims against carriers damage in transit must be filed by the buyer and, therefore, the buyer must inspect the product immediately upon receipt.

THIS WARRANTY DOES NOT COVER ANY ADJUSTMENTS

REQUIRED DUE TO NORMAL ON-GOING USE!!!

PART RETURN PROCEDURES AND CONDITIONS:

The following procedure shall be followed for the return of parts to the factory for credit consideration:

All parts received by TOASTMASTER® must have a completed Return Authorization Form as supplied by TOASTMASTER® with the replacement part. Complete and return this Return Authorization Form with the defective part(s).

Parts MUST be packed securely so that in-transit damage cannot occur.

Prepay shipment. Any parts returned collect will be refused by our receiving department. Credit will be issued on proper returns only.

As soon as parts are tested and confirmed as defective, credit will be issued against them.

If the Engineering test shows the component is not defective and in good working condition, it may be returned to you along with your request for payment.

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Toastmaster XO-1N manual Extended Warranty, Warranty Limitations, Part Return Procedures And Conditions