TROUBLESHOOTING (Q & A)

Problem

Possible Causes

What to do

 

 

 

Nothing appears on the

The main power cable

Check that the main power

cable is plugged into the power

Front Panel.

is not connected.

socket.

 

 

 

 

 

No sound or picture, but

 

 

the front panel shows the

PVR is in standby mode.

Turn the power ON.

time or -- : --

 

 

 

 

 

 

The satellite dish is not

Adjust the dish.

 

pointing at the satellite.

Check the settings in one of

No Picture, No Sound.

No Signal or Weak Signal.

the channel search submenus.

LNB is faulty.

Check the cable connections.

 

 

The UHF Button is

Replace the LNB.

 

pushed down .

Get out of the UHF mode.

 

 

 

 

No Batteries.

Change the batteries (both).

The Remote Control Unit

The RCU is incorrectly

Aim the RCU properly to

aimed.

the PVR.

(RCU) is not working.

The PVR is in standby

Change the mode to the

 

 

mode.

normal mode.

 

 

 

You have forgotten your

 

Contact your Service Provider.

secret PIN Code.

 

 

 

 

 

 

Time Setting is wrong.

The Time is not set properly.

Adjust the Time on the Menu.

 

 

 

 

The channels are not

Set the channels in the RF mode

2 broadcasts overlap.

configured properly on the

under the A/V setting of the

 

RF mode.

Menu between 21 to 69 on the TV.

 

 

 

The CAM is not working.

The CAM is not installed

Check that the CAM has been

properly.

correctly inserted.

 

 

 

 

Black Screen.

The CAM is not working

Eject the CAM and reinsert

correctly.

it again.

 

 

 

 

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Topfield TF4000PVR CoCI manual Troubleshooting Q & a, Problem Possible Causes What to do