182 If Something Goes Wrong
The Windows® operating system is not working
5.375 x 8.375 ver 2.3
Unless a hardware device has failed, problems usually occur
when you change the system in some way such as installing a
new program or adding a device.
If you experience any of these problems, use the options in
the Startup menu to fix the problem.
Using Startup options to fix problems
If the operating system fails to start properly, you may have to
change your system’s configuration or verify the startup
procedure to fix the problem. To do this, use the options in
the Startup menu. This section describes each option and
when to use the procedure.
To open the Startup menu:
1Restart your computer.
2Press F8 when your computer starts.
The Windows® Advanced Options menu displays these
options:
Safe Mode
Safe Mode (with Networking)
Safe Mode (with Command Prompt)
Enable Boot Logging
Enable VGA Mode
Last known good configuration (your most recent
settings that worked)
Directory services restore mode (Windows® domain
controllers only)
Debugging Mode
Start Windows® normally
Reboot
For detailed information, refer to your operating system’s
documentation.