Toshiba 32CV510U manual Remote control problems, Channel tuning problems, Closed caption problems

Chapter 8: Troubleshooting

Remote control problems

•Make sure the remote control is set to the correct device mode (- page 20).

•Remove all obstructions between the remote control and the TV.

•The remote control batteries may be dead. Replace the batteries (- page 19).

•Your TV remote control may not operate certain features on your external device. Refer to the owner’s manual for your other device to determine its available features. If your TV remote control does not operate a specific feature on another device, use the remote control that came with the device (- pages 21–25).

•If the TV still does not act as expected, use the Reset Factory Defaults procedure (- page 33).

Channel tuning problems

•Make sure the remote control is set to the correct device mode (- page 20).

•The channel may have been erased from the channel memory by the Channel Add/Delete feature. Add the channel to the channel memory (- page 29).

•The channel may be blocked by the Channels Block feature. Unblock the channel (- page 47).

•If you are unable to tune digital channels, check the antenna configuration (- page 28). If you are still unable to tune digital channels, clear all channels from the channel list (- page 30) and reprogram channels into the channel memory (- page 29). If you are still unable to tune digital channels, use the Reset Factory Defaults procedure

(- page 33). Also see “TV stops responding to controls” and “Other problems” (- page 57).

Closed caption problems

•If the program or video you selected is not closed-captioned, no captions will display (- page 42).

•If text is not available, a black rectangle may appear. If this happens, turn off the closed caption feature (- page 42).

•A closed-caption signal may not display correctly in the following situations: a) when a videotape has been dubbed; b) when the signal reception is weak; or c) when the signal reception is nonstandard (- page 42).

Rating blocking (V-Chip) problems

•If you forget your PIN code: While the PIN code entering screen is displayed, press Efour times within 5 seconds. The PIN code you previously stored will be cleared

(- page 45).

•The V-Chip feature is available for the U.S. V-Chip system only (- page 46).

No REGZA-LINK operation

•The REGZA-LINK feature is available for Toshiba REGZA-LINK compatible devices.

•Make sure the HDMI cables with the HDMI Logo ( ) are used.

•When the connected REGZA-LINK device does not work correctly after you have changed settings of the device, turn off your TV and unplug the power cord, then plug and turn on again.

•If several devices are connected, REGZA-LINK feature may not operate properly.

•Read the instruction manual furnished with the connected REGZA-LINK device.

HDMI problems

For HDMI cables

•Make sure the HDMI cables with the HDMI Logo ( ) are used (- page 15).

For Legacy HDMI source

•Some of legacy HDMI sources may not work properly with latest HDMI TV products, due to new standard adoption. Please try to set Off the HDMI setting(Lip-Sync Latency). Your legacy HDMI source should operate properly with this TV products (- page 52).

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