FOR YOUR GUIDANCE
Questions and Answers…
Remember | |
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| For television |
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If you experience what seem like problems operating your TV, we
recommend you read through the simple checks below and on pages 39 and 40 before calling the helpline.
Q | Why is there no sound or picture? |
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| Q There IS a picture, but why is there little or no colour? | ||||||||||||||||||||||
| Check that the mains switch is on and check all the |
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| When using an external source, for instance, a poor | |||||||||||||||||||||
A connections. Press the Standby button ion the |
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| A quality video tape, if there is little or no colour, |
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remote control to make sure that the TV is not in Standby |
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| improvements may sometimes be achieved. The |
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mode. Press a number button on the remote control to |
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| television is factory set to AUTO in the Set up menu to |
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cancel any Timer off setting. |
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| automatically display the best colour system. |
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Q |
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| To check that you have the best colour… |
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Why am I not receiving a clear digital picture? |
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| From the Set up menu select Colour. |
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A Check the signal level. |
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Press the DTV MENU button then with the Q or P |
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button highlight Setup and press SELECT. Then highlight |
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| Manual Tune and press SELECT. |
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| Set up |
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| Colour |
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| AUTO |
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As long as the signal level bar is green the signal is good. |
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| Auto tuning |
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If the bar is yellow/red the signal is poor and you should |
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| Manual tuning |
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contact your aerial technician. |
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| Programme sorting |
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Q |
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Why does the picture and sound breakup ‘mosaic’ |
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| or the image freeze? |
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| EXIT | : To exit |
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| Check the signal level in Manual Tune. |
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| With the Sor Rbutton, choose between AUTO, |
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A Check the aerial. You may have to contact your |
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| PAL, SECAM, NTSC 4. 43 or 3. 58. |
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aerial technician to |
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Check the connections and cables. The cables may be |
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| Why has the screen turned blue? |
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defective and require replacement. |
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| Why can’t I see the DTV MAIN MENU |
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| Blue screen in the Feature menu is ON. When |
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Q |
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| A no signal is being received, the TV will turn off the | |||||||||||||||||||||||
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| You are in analogue mode. Press the ATV/DTV |
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| sound and switch the TV screen to blue. After 20 minutes | ||||||||||||||||||||||
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| the TV will switch to Standby mode. |
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A button. |
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| Q Why is the video recorder/DVD picture in black and white? | |||||||||||||||||||||||||
Q | Why can’t the digital text service be seen? |
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| The digital programme you are on is not broadcasting |
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| Check that the correct input has been chosen. See | |||||||||||||||||||||
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| A AV connections. |
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A digital text. Try another digital programme. |
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| Q Why does the LOCKED CHANNEL display come up? |
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| Why can’t I see the video tape/DVD I am playing? | |||||||||||||||||||||||
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| Make sure you have connected the VCR/DVD player | ||||||||||||||||||||
| You have chosen to Lock the programme. See the |
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| A using a Scart lead and see page 37 for |
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| A Parental control pages. |
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Q | Why is the video picture good but there is no sound? |
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A | Check the Scart lead connection. |
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38 |
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