Appendix

Auto power off

The TV will automatically turn off after approximately 15 minutes if it is tuned to a vacant channel or a station that completes its broadcast for the day and stops broadcasting on that channel. This feature does not work in VIDEO mode.

Understanding the Power Return feature

If the power is cut off while you are viewing the TV and the power is resupplied, the Power Return feature will turn the TV on automatically.

If the power is going to be off for a long time or you are going to be away from the TV for a long time, unplug the power cord from the wall outlet to prevent the TV from turning on in your absence.

Appendix

Troubleshooting

Before calling a service technician, please check the following table for a possible cause of the symptom and some solutions.

Symptom

Solution

TV will not turn on

Make sure the power cord is plugged in, then press POWER.

 

The remote control batteries may be dead. Replace the batteries.

 

 

 

No picture, no sound

Check the antenna/cable connections.

 

 

 

No sound, picture OK

The sound may be muted. Press VOLUME.

 

The station may have broadcast difficulties. Try another channel.

 

The MTS feature may be in SAP mode. Select STR or MONO in the

 

 

MTS menu.

 

 

 

Poor sound, picture OK

The station may have broadcast difficulties. Try another channel.

 

The MTS feature may be in SAP mode. Select STR or MONO in the

 

 

MTS menu.

 

 

 

Poor picture, sound OK

Check the antenna connections.

 

The station may have broadcast difficulties. Try another channel.

 

Adjust the PICTURE menu.

 

 

 

Poor reception of broadcast channels

The station may have broadcast difficulties. Try another channel.

 

Check the antenna connections.

 

If you are using a video input, make sure the TV/VIDEO button is set

 

 

correctly.

 

 

 

Cannot receive above channel 13

Make sure the TV/CABLE feature in the SETUP menu is set to “CABLE”.

 

 

 

Unable to select a certain channel

The channel may be blocked by CH LOCK feature or erased with the

 

 

add/erase feature.

 

 

 

Cannot access signal input sources (Video1,

Check the VIDEO LOCK feature.

Video2, Video3, ColorStream HD1, Color-

 

 

Stream HD2, and HDMI) and/or Channels 3 and 4

 

 

 

 

 

Multiple images

The station may have broadcast difficulties. Try another channel.

 

Use a highly directional outdoor antenna.

 

 

 

Poor color or no color

The station may have broadcast difficulties. Try another channel.

 

Adjust the TINT and/or COLOR in the PICTURE menu.

 

If you change the direction of the TV while it is turned on, the picture

 

 

could suffer from color shading. If so, turn off the TV and allow it to cool

 

 

for several hours before turning it on again.

 

 

 

Black box on screen

Select OFF in the Closed Caption menu to turn off the Closed Caption

 

 

Text mode.

 

 

 

No stereo or SAP sound from a

Make sure the MTS feature (in the AUDIO menu) is set properly.

known MTS broadcast

 

 

 

 

 

The LOCKS password does not work

Change or reset your password.

 

 

 

The remote control does not operate

Make sure the TV • CBL/SAT • VCR • DVD mode is set properly on the

 

remote control.

 

Remove all obstructions between the remote control and the TV.

 

The remote control batteries may be dead. Replace the batteries.

 

 

 

The front panel buttons do not operate

Check the FRONT PANEL LOCK feature.

 

 

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Toshiba 34HF85C Appendix, Auto power off, Understanding the Power Return feature, Troubleshooting, Symptom Solution