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Introduction Connecting your TV Setting up your TV Using the TV’s Features Appendix
Symptom Solution
Unable to select a certain channel •The channel may be blocked by the V-Chip feature or CH LOCK
feature, or erased with the add/erase feature.
Cannot access signal input sources (VIDEO-1, •Check the VIDEO LOCK feature.
VIDEO-2, VIDEO-3, ColorStream HD-1,
ColorStream HD-2, HDMI-1, HDMI-2 and PC)
and/or Channels 3 and 4
Multiple images •The station may have broadcast difficulties. Try another channel.
•Use a highly directional outdoor antenna.
Poor color or no color •The station may have broadcast difficulties. Try another channel.
•Adjust the TINT and/or COLOR in the PICTURE menu.
No stereo or SAP sound from a •Make sure the MTS feature (in the AUDIO menu) is set properly.
known MTS broadcast
The V-Chip password does not work •Change or reset your password.
(U.S. V-Chip system only)
The remote control does not operate •Make sure the TV • CBL/SAT • VCR • DVD mode is set properly on the
remote control.
•Remove all obstructions between the remote control and the TV.
•The remote control batteries may be dead. Replace the batteries.
The side panel buttons do not operate • Check the PANEL LOCK feature.
Digital broadcasting screen problem • Check the digital signal strength.
Closed Caption box appears with no text • Make sure the Closed Caption “Text Color” and “Background Color” are
not set to the same color (see page 37.)
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