Symptom

Solution

 

 

 

Unable to select a certain channel

The channel may be blocked by the V-Chip feature or CH LOCK

 

 

feature, or erased with the add/erase feature.

 

 

 

Cannot access signal input sources (VIDEO-1,

Check the VIDEO LOCK feature.

VIDEO-2, VIDEO-3, ColorStream HD-1,

 

 

ColorStream HD-2, HDMI-1, HDMI-2 and PC)

 

 

and/or Channels 3 and 4

 

 

 

 

 

Multiple images

The station may have broadcast difficulties. Try another channel.

 

Use a highly directional outdoor antenna.

 

 

 

Poor color or no color

The station may have broadcast difficulties. Try another channel.

 

Adjust the TINT and/or COLOR in the PICTURE menu.

 

 

 

No stereo or SAP sound from a

Make sure the MTS feature (in the AUDIO menu) is set properly.

known MTS broadcast

 

 

 

 

 

The V-Chip password does not work

Change or reset your password.

(U.S. V-Chip system only)

 

 

 

 

 

The remote control does not operate

Make sure the TV • CBL/SAT • VCR • DVD mode is set properly on the

 

 

remote control.

 

Remove all obstructions between the remote control and the TV.

 

The remote control batteries may be dead. Replace the batteries.

 

 

 

The side panel buttons do not operate

Check the PANEL LOCK feature.

 

 

 

Digital broadcasting screen problem

Check the digital signal strength.

 

 

 

Closed Caption box appears with no text

Make sure the Closed Caption “Text Color” and “Background Color” are

 

 

not set to the same color (see page 37.)

47

Introduction

Connecting your TV

Setting up your TV

Using the TV’s Features

Appendix

3X70701A_En_p46-bc

47

3/7/06, 6:26 PM

Page 47
Image 47
Toshiba 50HP66, 42HP66 appendix Not set to the same color see