Troubleshooting 167
computer.
❖Example of proper setup: The computer has the IP address
192.168.0.100 with the Subnet mask 255.255.255.0, the TV has the
IP address 192.168.0.101 with the Subnet mask 255.255.255.0; both
are on the same subnet.
❖Example of improper setup: The computer has the IP address
192.168.1.100 with the Subnet mask 255.255.255.0, the TV has the
IP address 192.168.0.101 with the Subnet mask 255.255.253.0; they
are on different subnets.
Unstable network connection.
When using a wired home network connection, unplug the LAN cables,
and then reconnect them.
When using a wireless home network connection:
❖Reboot the router:
1 Remove AC power from the router and the television for
approximately one minute.
2 Reconnect AC power to the router.
3 Reconnect AC power to the television and turn it On.
4 After approximately two minutes, check connection stability.
❖Connect with LAN cables, if possible, and check connection
stability.
❖Repeat the wireless network setup procedure and check connection
stability.
The media server name is not displayed.
The LAN cables, if used, are not connected properly, see “Connecting the
TV to a home network with an Internet connection - wired” on page 42.
The WLAN, if used, is not congured properly.
The network setup on the Server is incorrect. Make sure both the media
server and TV are using the same network type (DHCP/manual) and have
compatible network settings.
Too many devices are connected. You cannot connect more than 32
sharing devices at one time.
The media server is not turned On.
The “server” is not a media server device.
Check the rewall and streaming settings on the media server.
Network problems