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| Troubleshooting |
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Hard disk drive |
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| Problem | Procedure |
| Computer does not boot | There may be a problem with your operating |
| from hard disk drive | system files. Refer to your operating system |
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| documentation. |
| Slow performance | Your files may be fragmented. Run disk |
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| Defragmenter to check the condition of your files |
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| and disk. Refer to your operating system |
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| documentation or online help for information on |
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| running disk Defragmenter. |
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| As a last resort, reformat the hard disk. Then, |
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| reload the operating system and other files. |
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| If problems persist, contact your dealer. |
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DVD Super Multi drive (Supporting DVD±R DL)
For more information, refer to Chapter 4, Operating Basics.
Problem | Procedure |
You cannot access a | Make sure the drive's drawer is securely closed. |
CD/DVD in the drive | Press gently until it clicks into place. |
| Open the drawer and make sure the CD/DVD is |
| properly seated. It should lie flat with the label |
| facing up. |
| A foreign object in the drawer could block laser |
| light from reading the CD/DVD. Make sure there |
| is no obstruction. Remove any foreign object. |
| Check whether the CD/DVD is dirty. If it is, wipe it |
| with a clean cloth dipped in water or a neutral |
| cleaner. Refer to the Media care section in |
| Chapter 4, Operating Basics, for details on |
| cleaning. |
User’s Manual |