Troubleshooting

 

 

 

 

 

 

 

Problem

Procedure

 

Some CD/DVDs run

The software or hardware configuration may be

 

correctly, but others do

causing a problem. Make sure the hardware

 

not

configuration matches your software’s needs.

 

 

Check the CD/DVD’s documentation.

 

 

Check the type of DVD/CD you are using. The

 

 

drive supports:

 

 

HD DVD-ROM:

 

 

■ HD DVD-ROM, HD DVD-R,

 

 

■ HD DVD-RW

 

 

DVD-ROM:

 

 

■ DVD-ROM, DVD-Video,

 

 

■ DVD-R, DVD-RW, DVD+R,

 

 

■ DVD+RW, DVD-RAM

 

 

CD-ROM:

 

 

■ CD-DA, CD-Text, Photo CD

 

 

(single/multi-session),

 

 

■ CD-ROM Mode 1, Mode 2,

 

 

■ CD-ROM XA Mode 2 (Form1, Form2),

 

 

■ Enhanced CD (CDEXTRA)

 

 

Recordable Disk:

 

 

■ CD-R, CD-RW, DVD-R,

 

 

■ DVD-R(DL), DVD-RW,

 

 

■ DVD+R, DVD+R(DL),

 

 

■ DVD+RW, DVD-RAM

 

 

 

 

 

Check the region code on the DVD. It must match

 

 

that on the drive. Region codes are listed in the

 

 

Optical Disc Drive section in Chapter 2, The

 

 

Grand Tour.

 

Cannot write correctly

If you have trouble writing, make sure you are

 

 

observing the following precautions:

 

 

Use only media recommended by TOSHIBA Do

 

 

not use the mouse or keyboard during writing.

 

 

Use only the software supplied with the computer

 

 

for recording.

 

 

Do not run or start other software during writing.

 

 

Do not jar the computer during writing.

 

 

Do not connect/disconnect external devices or

 

 

install/remove internal cards during writing. If

 

 

problems persist, contact your dealer.

User’s Manual

9-11