Troubleshooting

 

 

 

 

 

 

 

 

 

Problem

Procedure

 

 

Some CD/DVDs run

The software or hardware configuration may be

 

correctly, but others do

causing a problem. Make sure the hardware

 

not

configuration matches your software's needs.

 

 

Check the CD/DVD documentation.

 

 

Check the type of CD/DVD you are using.

 

 

The drive supports:

 

 

DVD-ROM:

DVD-ROM, DVD-Video,

 

 

 

DVD-R, DVD-RW, DVD+R,

 

 

 

DVD+RW, DVD-RAM,

 

 

 

HD DVD-ROM

 

 

CD-ROM:

CD-DA, CD-Text, Photo CD

 

 

 

(single/multi-session),

 

 

 

CD-ROM Mode 1, Mode 2,

 

 

 

CD-ROM XA Mode 2 (Form1,

 

 

 

Form2), Enhanced CD

 

 

 

(CDEXTRA)

 

 

Recordable Disc: CD-R, CD-RW, DVD-R,

 

 

 

DVD-R(DL), DVD-RW, DVD+R,

 

 

 

DVD+R(DL), DVD+RW,

 

 

 

DVD-RAM, HD DVD-R

 

 

Check the region code on the DVD. It must match

 

 

that on the DVD Super Multi drive. Region codes

 

 

are listed in the Optical Disc Drive section in

 

 

Chapter 2, The Grand Tour.

 

Cannot write correctly

If you have trouble writing, make sure you are

 

 

observing the following precautions:

Use only media recommended by TOSHIBA Do not use the mouse or keyboard during writing.

Use only the software supplied with the computer for recording.

Do not run or start other software during writing. Do not jar the computer during writing.

Do not connect/disconnect external devices or install/remove internal cards during writing. If problems persist, contact your dealer.

User’s Manual

9-9