Troubleshooting

 

 

 

 

 

 

 

Problem

Procedure

 

Some

The software or hardware configuration may be

 

CD/DVD/HD DVD run

causing a problem. Make sure the hardware

 

correctly, but others do

configuration matches your software’s needs.

 

not

Check the CD/DVD/HD DVD documentation.

 

 

Check the type of DVD/CD you are using. The

 

 

drive supports:

 

 

HD DVD-ROM:

 

 

■ HD DVD-ROM, HD DVD-R,

 

 

■ HD DVD-RW

 

 

DVD-ROM:

 

 

■ DVD-ROM, DVD-Video,

 

 

■ DVD-R, DVD-RW, DVD+R,

 

 

■ DVD+RW, DVD-RAM

 

 

CD-ROM:

 

 

■ CD-DA, CD-Text, Photo CD

 

 

(single/multi-session),

 

 

■ CD-ROM Mode 1, Mode 2,

 

 

■ CD-ROM XA Mode 2 (Form1, Form2),

 

 

■ Enhanced CD (CDEXTRA)

 

 

Recordable Disk:

 

 

■ CD-R, CD-RW, DVD-R,

 

 

■ DVD-R(DL), DVD-RW,

 

 

■ DVD+R, DVD+R(DL),

 

 

■ DVD+RW, DVD-RAM,

 

 

■ HD DVD-R, HD DVD-RW

 

 

 

 

 

Check the region code on the DVD. It must match

 

 

that on the CD-RW/DVD-ROM drive. Region

 

 

codes are listed in the Optical Disc Drive section

 

 

in Chapter 2, The Grand Tour.

 

Cannot write correctly

If you have trouble writing, make sure you are

 

 

observing the following precautions:

 

 

Use only media recommended by TOSHIBA Do

 

 

not use the mouse or keyboard during writing.

 

 

Use only the software supplied with the computer

 

 

for recording.

 

 

Do not run or start other software during writing.

 

 

Do not jar the computer during writing.

 

 

Do not connect/disconnect external devices or

 

 

install/remove internal cards during writing. If

 

 

problems persist, contact your dealer.

User’s Manual

9-13