Troubleshooting

 

 

 

 

 

 

USB mouse

 

 

 

 

 

 

 

 

Problem

Procedure

 

 

On-screen pointer does

The system might be busy. If the pointer is

 

not respond to mouse

shaped as an hourglass, wait for it to resume its

 

operation

normal shape and try again to move it.

 

 

Make sure the mouse is properly connected to

 

 

the USB port.

 

 

Double-clicking does

Try changing the double-click speed setting in the

 

not work

mouse control utility.

 

 

 

1.

To access this utility, click

, Control Panel,

 

 

 

Hardware and Sound, then Mouse icon.

 

 

2.

Wihtin the Mouse Properties window, click the

 

 

 

Buttons tab.

 

 

 

3.

Set the double-click speed as required and

 

 

 

click OK.

 

 

The mouse pointer

Try changing the speed setting in the mouse

 

moves too fast or too

control utility.

 

 

slow

1.

To access this utility, click

, Control Panel,

 

 

 

Hardware and Sound, then Mouse icon.

 

 

2.

Within the Mouse Properties window, click the

 

 

 

Pointer Options tab.

 

 

 

3.

Set the pointer speed as required and click

 

 

 

OK.

 

 

The mouse pointer

The mouse might be dirty. Refer to your mouse

 

moves erratically

documentation for instructions on cleaning.

If problems persist, contact your dealer.

USB

Also refer to your USB device’s documentation.

Problem

Procedure

USB device does not

Check for a firm cable connection between the

work

USB ports on the computer and the USB device.

 

Make sure the USB device drivers are properly

 

installed. Refer to your Windows® Vista

 

documentation for information on checking the

 

drivers.

 

If problems persist, contact your dealer.

 

 

User’s Manual

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