Toshiba Information Systems Division - Australia’s market
To build better Notebooks, we use our ears.
leader in mobile computing.
Customers in Australia and New Zealand have bought over
1.7million Toshiba Notebooks since we sold our first in 1985 (the same year we introduced the world’s first industry standard Notebook).
Toshiba Australia Pty Limited (Information Systems Division) now sells over 250,000 Notebooks annually, with a value in excess of A$400 million – a figure that makes us the current market leader (a position we’ve held, incidentally, for the past 20 years).
How did we get there? By developing and maintaining a reputation for innovation, quality and – most importantly
– reliability.
Listening to our customers is one of our highest priorities (we call this The Voice of the Customer), and it’s central to our approach to business.
The fact that we have more customers than any other Notebook vendor in Australia means we have a deep understanding of their priorities and needs. In fact, we have set up programs to make sure our Notebooks evolve to meet market requirements.
For instance, we have formed a council known as CAP (the Customer Alliance Program) that gives us direct exposure to the input and feedback of customers of all sizes.
We also work closely with customers in the education area through the Learning Technology Special Interest Group. In addition, we chair the Flexible Working Special Interest Group that’s exploring the potential for mobile technology to create new ways of working.
Finally, we listen closely to our resellers – your frontline technology partners. Their feedback finds its way back into our Notebooks and services as well.
Toshiba (Australia) Pty. Limited ABN 19 001 320 421 NB: Toshiba Notebook and EasyGuard features will vary between models specifications. Toshiba Notebooks are subject to technology limitations. It is important that you understand Toshiba’s policy for Central Processing Unit (CPU) performance,
Contact us for Sales & General Inquiries
Australia: Call 13 30 70
New Zealand: Call 0800 441 615
The Toshiba Sales Centre provides the following services:
Pricing and availability.
Product information and configuration assistance.
Marketing programs and event information.
Sales programs and promotion information.
Partner account management and relationship building.
Services operate from Monday to Friday from 8:00 am to 6:00 pm (Australia) and from 9:00 am to 6:00 pm (New Zealand) excluding national public holidays.
Contact us for Warranty, Service & Support
Australia: Call 1800 021 100
New Zealand: Call 0800 445 439
The Toshiba Service Centre provides the following services:
Warranty cover assessment.
1st level technical support.
Toshiba authorised service partners referral.
General product & service enquiries.
Services operate from Monday to Friday from 7:00 am to 7:00 pm Australia Eastern Standard Time excluding national public holidays.
Contact us via e-mail
Contact us via post
Toshiba Information Systems Division
P.O. Box 350 North Ryde NSW 1670 Australia
