ProblemProcedure | Toshiba A50 instruction

Troubleshooting

ProblemProcedure

Check the type of CD/DVD you are using. The drive supports:

DVD-ROM: DVD-ROM, DVD-Video

CD-ROM: CD-DA, CD-Text, Photo CD (single/multi-session), CD- ROM Mode 1, Mode 2, CD- ROM XA Mode 2 (Form1, Form2), Enhanced CD (CD- EXTRA), CD-G (Audio CD only), Addressing Method 2

Check the region code on the DVD. It must match that on the DVD-ROM drive. Region codes are listed in the Fixed optical media drives section in Chapter 2, The Grand Tour.

If problems persist, contact your dealer.

9-10	User’s Manual

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Toshiba A50 user manual ProblemProcedure

Contents

User’s Manual Satellite A50 Portable Personal Computer Copyright DisclaimerTrademarks FCC information FCC notice Declaration of Conformity InformationFCC conditions Modem warning notice ContactVcci Class B Information Conformity Statement Japan regulations Network Compatibility StatementRegion selection Redial Type of service Telephone company proceduresIf problems arise Disconnection Instructions for IC CS-03 certified equipment Fax branding Modem warning notice for Australia AT&F AT&W AT%TE=0 ATZ User’s Manual General conditions Optical disc drive safety instructions Teac DVD Super Multi DV-W24E Toshiba DVD-ROM&CD-R/RW SD-R2512 DVD-R/-RW SD-R6112, SD-R6332 Hitachi LG Panasonic DVD-ROM&CD-R/RW UJDA750 DVD-R/-RW UJ-811BTJB-A DVD Super Multi UJ-820 International precautions Vorsicht Dieses Gerät enthält ein Laser-System und ist als Xxi User’s Manual Xxii Table of Contents Getting Started Xxv Keyboard Heat dispersal HW Setup Accessing HW Setup Security lock Toshiba support -22Before you call -22 Where to write Manual contents Preface Conventions AbbreviationsIcons Keys Key operation DisplayMessages Preface Xxxii User’s Manual General Precautions Stress injury Heat injuryPressure or impact damage PC card overheating Mobile phoneCentral Processing Unit CPU Performance Disclaimer RTC battery General Precautions Xxxvi User’s Manual Equipment checklist IntroductionHardware Features SoftwareWindows XP Home Edition, Professional Power Memory Disks Hard disk driveUSB floppy disk Drive Optional DVD-ROM Display DVD-R DVD-RW Keyboard Pointing DevicePorts Slots Communications Wireless LAN SecuritySoftware Special features Intelligent power Battery save modePanel power on/off Low battery Utilities DiagnosticTool Toshiba ZoomingUtility RecordNow! Basic Battery charger OptionsMemory expansion USB floppy disk Kit Indicators Grand TourFront with the display closed System Left side Right side Headphone jack Backside UniversalUSB 2.0 port DC in 15V jack Link indicator Indicator orangeParallel port USB 2.0 port Video-out jack Battery release UndersideLatch1 Latch2 Front with the display open Power button System indicators PowerBattery Built-in HDD Keyboard indicators Arrow modeNumeric mode Caps Lock USB floppy disk drive Eject button Fixed optical media drives Region codes for DVD drives and mediaWritable discs CDs DVDs FormatsCD-ROM drive DVD-ROM drive DVD-ROM&CD-R/RW drive DVD-R/-RW driveDVD Super Multi drive DVD read Speed maximum CD read CD-R write CD-RW write AC adaptor 11 The AC adaptor Grand Tour User’s Manual Setting up your work space Getting Started Placement of the computer Seating and posture Lighting Installing the battery pack Work habits Connecting the AC adaptor Securing the battery pack Connecting the power cord to the AC adaptor Opening the display Turning on the power This section describes how to turn on the power Windows XP setup Turning off the powerShut Down mode Boot mode Hibernation mode Data save in hibernation mode Open Toshiba Power SaverStarting Hibernation Automatic Hibernation Standby mode Benefits of standby Restarting the computer Executing standbyStandby limitations Click Start, click Turn Off Computer and click Stand by Getting Started Using the Touch Pad Operating Basics Using the USB floppy disk drive Connecting 3 1/2 floppy disk driveDrag and drop Scroll Using optical media drives Disconnecting 3 1/2 floppy disk driveClick floppy disk drive Loading discs Pressing the DVD-ROM eject button Lay the CD/DVD, label side up, in the drawer Audio/Video controls Removing discsNext and Previous buttons Next Writing CDs on DVD-ROM&CD-R/RW drive Play/Pause and Stop buttonsBefore writing or rewriting Play/Pause When writing or rewriting Writing CD/DVDs on DVD-R/-RW drive Writing CD/DVDs on DVD Super Multi driveImportant message DVD-R/-RW drive Important message DVD Super Multi drive DVD-RWDVD Specifications for Rerecordable Disc for Version Disclaimer DVD Super Multi drive Operating Basics RecordNow! Basic for Toshiba Data Verification DLA for Toshiba Video When WinDVD Creator 2 Platinum is used Media careCD/DVDs Volume control Sound SystemFloppy disks Microphone level Power management ModemAudio controller Sound quality Setting Properties menuModem Selection Dialing Properties Connecting Disconnecting Wireless LAN Wireless communication switchSecurity Wireless communication indicator Connecting LAN cableIndicator status Indication LAN cable types Cleaning the computer Disconnecting LAN cable Moving the computer 11 Protruded portions Heat dispersal Keyboard Typewriter keys F1 … F12 function keys Soft keys Fn key combinationsEmulating keys on enhanced keyboard Hot keys Keyboard Wireless setting Fn + F8 are not used Windows special keys Keypad overlayFn Sticky key Turning on the overlays Temporarily using normal keyboard overlay on Arrow modeNumeric mode Temporarily using overlay overlay off Generating Ascii charactersTemporarily changing modes Power and Power-Up Modes Power conditionsPower on Power off No operation Universal DC in 15V green Power on Power off No operation AdaptorNot DC in 15V off Connected Power indicators Battery indicatorDC in 15V indicator Battery types Power indicatorHigh Capacity battery pack Blinking orange Battery pack Battery pack Care and use of the battery pack Real Time Clock batterySafety precautions Power and Power-Up Modes Power and Power-Up Modes Procedures Charging the batteriesTime Monitoring battery capacity Battery charging notice Maximizing battery operating time Retaining data with power off Replacing the battery pack Extending battery life Removing the battery pack Releasing the battery pack Installing the battery pack Starting the computer by password Power-up modesPanel power on/off Windows utilities System Auto Off HW Setup and Passwords HW SetupAccessing HW Setup HW Setup window Password General Parallel Port Mode Parallel/Printer Device Config Device Configuration Boot Priority Bar will appear only under the selected device HDDs are searched for a boot command Card. DefaultFollowing order the built-in HDD, and the PC USB-FDD Legacy Emulation Power devices Optional DevicesCards/memory Peripheral devices PC card Inserting a PC card Memory expansion Removing a PC card Optional Devices Installing memory module You can install the main memory module in either slot Installing the memory module Removing memory module Additional battery pack Additional AC adaptor PA3283U-2ACA or PA3283E- 2ACA Battery charger External monitor Set the Parallel Port Mode and press OK Parallel printer Changing the resolution Click start and click Control Panel Precautions Link IEEE1394 Security lock Point to i.LINK IEEE1394 device and click Troubleshooting Problem solving process Preliminary checklist Analyzing the problem Hardware and system checklist System start-up Power Overheating power downProblemProcedure Self test AC power BatteryProblem Procedure Problem Real Time Clock Password KeyboardLCD panel Hard disk drive Some CDs run correctly ProblemProcedure CD-ROM Use only media recommended by Toshiba If problems persist, contact your dealer DVD-R, DVD-RW, DVD+R Floppy disk drive PC card Pointing device Touch Pad USB USB mouse Memory expansion Sound system Monitor Link IEEE1394 Modem Wireless LAN LAN Toshiba support PrinterBefore you call Where to write Outside of Europe Australia Germany & AustriaCanada France China Netherlands Outside of Europe United States of America United Kingdom Rest of Europe Specifications Physical DimensionsEnvironmental Requirements Power Requirements Built-in Modem Impedance Error correcting Power supplySpeed Transmitting level Specifications User’s Manual Display Controller and Modes Display controllerVideo modes Video Type Resolution Character Video modes VGAScanning Mode Colors Frequency Pels Vertical Hz Video modes 855GME VerticalColors Frequency Hz 64K/64K 100 640 16M/16M Video modes 852GM Virtual 1920 1400 16M/16M Virtual with XGA Panel only 1600 1920 Display Settings Extended Desktop FigureB-2 Intel 82852/82855 GM/GME Graphics Controller Prope Use Hardware Decode Acceleration Display Controller and Modes Display Controller and Modes User’s Manual AT Commands Repeat last commandAnswer command +++ Escape sequence Bn Communication standard setting En Echo commandDn Dial Ln Monitor speaker volume Mn Monitor speaker modeHook control Request ID information Return on-line to data mode Nn Modulation handshakeSelect pulse dialing Result code control Command Dial tone Busy Supported Result Code Detect Signal Select tone dialingVn DCE response format Result code selection, call progress monitoring Dial tone detect Busy tone detectZn Recall stored profile Cn Data Carrier Detect DCD control Load factory settings Gn V.22bis guard tone controlKn Local flow control selection Pn Select Pulse Dial Make/Break Ratio WW Tn Self-test commands Display Current ConfigurationStore current configuration \Nn Error control mode selection \Qn Local flow control selection \Vn Protocol result codeView numbers in blacklist Cn Data compression control Result Codes OK n=0,3 Error Otherwise Registers Register valuesS0 Auto answer ring number ATSn? S3 Command line termination characteruser defined S1 Ring counterS2 AT escape character user defined S4 Response formatting character user defined S5 Command line editing character user defined S6 Wait before dialingS7 Connection completion time-out S8 Comma pause time S11 Dtmf dialing speedS12 Escape guard time S37 Dial line rate AT command set result codes Result Code Numeric Description DELAYED*2 Registers User’s Manual Mode Function Transmission speed Connect 32000 EC AT Command V90=V90=0 V90=1 User’s Manual Installing the internal modem Appendix F Removing the internal modem Wireless LAN Card SpecificationsRadio Characteristics Wireless Ieee 802.11 Channels Sets Revision B and G Supported Frequency Sub-bandsModulation Technique Wireless Ieee 802.11 Channels Sets Revision a 102457*1122467*2 132472*2 Wireless Channels Sets Turbo Mode AC Power Cord and Connectors Certification agenciesEurope Switzerland Germany Configurations Parts Numbers Parts Numbers Glossary Abbreviations Glossary Ascii Glossary-4 User’s Manual Glossary-5 Erase See delete Glossary-7 Glossary-8 User’s Manual Level 2 cache See cache Main board See motherboard Glossary-10 User’s Manual Glossary-11 Glossary-12 User’s Manual Glossary-13 Glossary Glossary-14 User’s Manual Index Index Index-3 Index-4 User’s Manual