Troubleshooting

Check the type of CD/DVD you are using. The drive supports:

DVD-ROM: DVD-ROM, DVD-Video, DVD- R,DVD-RW, DVD+R, DVD+RW

CD-ROM: CD-DA, CD-Text, Photo CD (single/ multi-session), CD-ROM Mode 1, Mode 2, CD-ROM XA Mode 2 (Form1, Form2), Enhanced CD (CD- EXTRA), CD-G (Audio CD only), Addressing Method 2

Check the region code on the DVD. It must match that on the DVD-R/-RW drive. Region codes are listed in the Fixed optical media drives section in Chapter 2, The Grand Tour.

Cannot write correctly If you have trouble writing, make sure you are observing the following precautions:

Use only media recommended by TOSHIBA.

Do not use the mouse or keyboard during writing.

Use only the software supplied with the computer for recording.

Do not run or start other software during writing.

Do not jar the computer during writing.

Do not connect/disconnect external devices or install/remove internal cards during writing.

If problems persist, contact your dealer.

User’s Manual

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Toshiba A50 user manual If problems persist, contact your dealer