Toshiba A500, A500D AC power, blinks white, stops blinking, service provider, Computer shuts down, and DC IN indicator, Computer shuts down, or service provider, DC IN, Problem

Satellite A500/A500D

Overheating power down

If the processor’s temperature reaches an unacceptably high level with either setting, the computer will automatically shut down to prevent any damage - in this instance all unsaved data in memory will be lost.

Problem	Procedure
Computer shuts down	Leave the computer off until the DC IN indicator
and DC IN indicator	stops blinking.
blinks white

It is recommended to leave the computer off until the its interior reaches room temperature even though the DC IN indicator stops blinking.

	If the computer has reached room temperature
	and it still does not start, or if it starts but shuts
	down quickly, contact your reseller, dealer or
	service provider.
Computer shuts down	This indicates a problem with the heat dispersal
and its DC IN indicator	system - you should contact your reseller, dealer
is flashing in white	or service provider.

AC power

If you have trouble turning on the computer with the AC adaptor connected you should check the status of the DC IN indicator. Please refer to Chapter 6, Power and Power-up Modes for further information.

ProblemProcedure

AC adaptor doesn’t power the computer (DC IN indicator does not glow white)

Check the connections to make sure that the power cord/adaptor is firmly connected to the computer and a working power outlet.

Check the condition of the cord and terminals. If the cord is frayed or damaged it should be replaced, while if the terminals are soiled, they should be cleaned with a clean cotton cloth.

If the AC adaptor still does not power the computer, you should contact your reseller, dealer or service provider.

User’s Manual 9-5