Satellite A500/A500D
Copyright
Disclaimer
Trademarks
Macrovision License of Notice
EU Conformity Statement
CE compliance
■Only CE marked options should be connected / implemented
■Only best shielded cables should be connected
Working environment
For example, the following environments are not approved:
Important Safety Information for Computers with TV tuner
Modem warning notice
Following information is only for EU-memberstates:
ENERGY STAR® Program
Visit
for more information regarding the ENERGY STAR Program
Disposing of the computer and the computer’s batteries
REACH - Compliance Statement
Following information is only for Turkey:
GOST
Optical disc drive standards
Panasonic UJ890AD/UJ890ED
HLDS GT20N/GT20F
Page
Page
International precautions
OBS
VAROITUS
Table of Contents
Preface
General Precautions
Chapter 1 Introduction
Chapter 2 The Grand Tour
Chapter 4 Operating Basics
Chapter 5 The Keyboard
Chapter 6 Power and Power-upModes
Chapter 7 HW Setup and Passwords
Chapter 8 Optional Devices
Chapter 9 Troubleshooting
Disclaimers
Appendix A Specifications
Appendix B Display Controller
Preface
Manual contents
Conventions
Key operation
CTRL + C
CTRL
ABC
Display
General Precautions
Provide adequate ventilation
Creating a computer-friendlyenvironment
Stress injury
Heat injury
Pressure or impact damage
ExpressCard overheating
Mobile phones
Instruction Manual for Safety and Comfort
Page
Introduction
Equipment checklist
Software
Features
Video RAM
Disks
Hard disk drive or This computer is equipped with the following
Solid state drive
■SSD
■64GB
Optical disc drive
DVD Super Multi
drive
BD Writer drive
Keyboard
Pointing Device
Built-inTouch Pad
Power
Battery pack
Slots
ExpressCard™
Bridge media
SIM card
Multimedia
Communications
Modem
LAN
The computer has built-insupport for Ethernet
LAN (10 megabits per second, 10BASE-T)
Fast Ethernet LAN (100 megabits per second
100BASE-TX)and Gigabit Ethernet LAN
(1000 megabits per second, 1000BASE-T)
Special features
Power on password
Two levels of password security, supervisor and
user, are available to prevent unauthorized
access to your computer
Instant security
A specific hot key function automatically locks the
TOSHIBA Value Added Package
Utilities and Applications
Bluetooth Stack for
Windows by Toshiba
such as printers and mobile phones
TOSHIBA Assist
provides access to specific tools, utilities and
of the computer easier
HW Setup utility
TOSHIBA Face
Recognition
TOSHIBA USB
Sleep-and-Charge
TOSHIBA -> Utilities -> USB Sleep and
Options
The Grand Tour
Front with the display closed
Left side
Keep foreign metal objects, such as screws, staples and paper clips
Cooling vents
The cooling vents help keep the processor from
overheating
This port allows you to connect an external
ExpressCard slot
eSATA/USB combo
Right side
Modem jack
The modem jack allows you use to attach a
modular cable in order to connect the internal
modem directly to a telephone line
Some models are equipped with a built-in
modem
Underside
Hard disk drive
Memory module
slots
Front with the display open
Front operation
panel (eight panels)
Touchpad Enable
Disable button
Touch Pad
Microphone
The Web Camera
Web Camera LED
LCD Sensor switch
access it, click Start -> Control Panel -> System
Function buttons
System indicators
Keyboard indicators
CAPS LOCK
Optical disc drives
CDs
DVDs
DVD-R
■DVD-RW,DVD+RW and DVD-RAMdiscs can be recorded more than once
BDs
DVD Super Multi drive
Remote Controller
Full Size Remote Controller
select Control panel -> System and Security
Access indicator
Record
Pause
Play
Volume +
Volume
Channel/Page up (+)
and down (-)
Mute
Slim Size Remote Controller
CD/DVD/BD
Brightness
down
Brightness up
Control panel
System
and Security -> Power Options. The following four
Illumination
On/Off
Using the Remote Controller
Installing/Removing batteries
Type of battery that can be used for the Full Size Remote Controller
Installing the batteries
Type of battery that can be used for the Slim Size Remote Controller
Inserting a Slim size remote controller
Removing a Slim size remote controller
AC adaptor
Page
Getting Started
Connecting the AC adaptor
Page
Opening the display
Turning on the power
Starting up for the first time
Turning off the power
Benefits of Hibernation Mode
Starting Hibernation Mode
Hibernate
Automatic Hibernation Mode
2.Click System and Security and click Power Options
Sleep Mode
■Before entering Sleep Mode, be sure to save your data
■To use the Hybrid Sleep function, configure it in the Power Options
Benefits of Sleep Mode
The Sleep Mode feature provides the following benefits:
Restarting the computer
System Recovery Options
Creating Optical Recovery Discs
This section describes how to create Recovery Discs
■Be sure to connect the AC adaptor when you create Recovery Discs
Be sure to close all other software programs except the Recovery Media Creator
■Operate the computer at full power
Restoring the pre-installedsoftware from the Recovery hard disk drive
1.Turn off your computer
4.Select your preferred keyboard layout and press Next
6.Click TOSHIBA HDD Recovery on the System Recovery Options screen
Restoring the pre-installedsoftware from your created Recovery Discs
ESC
F12
Ordering Recovery Discs from TOSHIBA
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Operating Basics
Using the Touch Pad
Touch Pad Gesture
ChiralMotion
Enable vertical scrolling
Enable horizontal scrolling
Pinch Zoom (Pinch)
Using the Fingerprint Sensor
Avoid swiping with the finger stiff or
Confirm the center of the fingerprint whirl before swiping:
■When fingerprint reading is not successful:
Points to note about the Fingerprint Sensor
■Wash and dry your hands thoroughly
Clean the sensor with a
■Soaked or swollen finger, for example as may occur after taking a bath
■Injured finger
■Wet finger
Fingerprint sensor limitations
TOSHIBA does not guarantee that this fingerprint recognition technology will be
Points to note about the fingerprint utility
If Windows
Please also refer to the fingerprint utility
The “
Enroll
How to Delete the Fingerprint Data
2.The TOSHIBA Fingerprint Utility main menu screen is displayed
3.Swipe your enrolled finger to enter the main menu
Windows Logon via Fingerprint Authentication
Fingerprint Authentication Procedure
1.Start up the computer
Logon Authorization
Fingerprint system boot authentication
Fingerprint Single Sign-onFeature
TOSHIBA Fingerprint Utility
Single
Sign-on
feature
Using the TOSHIBA USB Sleep-and-Chargefunction
When “USB
If USB
In that case, if there is a USB port that does not have the USB Sleep
and-Charge function-compatibleicon (), attach the mouse or keyboard to it
If all USB ports have the USB Sleep-and-Charge function-compatible
Using optical disk drives
Loading discs
Page
Removing discs
Enabling and Disabling Optical Drive Auto Lock
Lock Time Settings for Optical Drive Auto Lock
Writing CD/DVD/BD on DVD Super Multi drives or BD Writer drives
Important message
Before writing or rewriting
DVD superMulti drive
BD Writer drive
MITSUBISHI KAGAKU MEDIA CO., LTD
Hitachi Maxell,Ltd
CD-RW: (Multi-Speedand High-Speed)
TAIYO YUDEN Co.,Ltd. (for 8x and 16x speed media)
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Operate the computer at its full power settings - do not use any
■CD-RW(Ultra Speed +) media should not be used as data may be lost or damaged
When writing or rewriting
Always copy data from the hard disk drive to the optical media - do not use the
■Do not perform any of the following actions:
Disclaimer
TOSHIBA does not bear responsibility for the following:
Damage to any
Any change or loss of the recorded contents of
■Damage that may be caused by using third party equipment or software
■TOSHIBA Disc Creator cannot record in packet format
TOSHIBA Disc Creator does not support recording to
When you back up a
■You cannot partially delete any data written to a CD-RW, DVD-RWor DVD+RW disc
Data Verification
How to learn more about TOSHIBA Disc Creator
When Using Corel DVD MovieFactory® for TOSHIBA
How to make a DVD-Video
How to make a Blu-raydisc Movie
How to learn more about Corel DVD MovieFactory®
DVD MovieFactory for TOSHIBA
User Manual
DVD MovieFactory User
Manual
TOSHIBA DVD Player
Notes on use
The resume function cannot be used with some discs on the “TOSHIBA DVD PLAYER”
■Do not switch to Hibernation or Sleep Mode when running the
“TOSHIBA DVD PLAYER”
Do not lock the computer using the
Windows logo
TOSHIBA DVD PLAYER
“TOSHIBA DVD PLAYER” software is supported for playback of
2.The “TOSHIBA DVD PLAYER” does not have a parental control function
6.Do not change Windows Users while “TOSHIBA DVD PLAYER” is running
Starting TOSHIBA DVD PLAYER
Using WinDVD BD for TOSHIBA
Media care
Floppy diskettes
The USB floppy diskette drive is available only as an option
3.Always handle floppy diskettes with care to prevent the loss of stored data
9.Do not place heavy objects on your floppy diskettes
Sound system
Information
information button
Speaker Configuration
playback button
Sound Effects
Using the web camera
Using TOSHIBA Web Camera Application
Using TOSHIBA Face Recognition
How to register the Face Recognition Data
12.The Management screen is displayed
How to Delete the Face Recognition Data
The Management screen is displayed
2.Select a user which is deleted in the Management screen
button
1:N Mode Login screen
1.Turn on the computer
2.The Select Tiles screen will be displayed
3.Select Start face recognition ( )
4.“Please face the camera” will be displayed
Modem
Select either a region from the region menu or a telephony location from the
Properties menu
Setting
AutoRun Mode
Open the Dialing Properties dialog box after selecting region
Connecting the modular cable
To connect the modem’s modular cable, follow the steps as detailed below:
1.Plug the end of the modular cable into the computer’s modem jack
2.Plug the other end of the modular cable into a telephone jack
Do not pull on the cable or move the computer while the cable is connected
TV Tuner
Page
Wireless communications
Security
Bluetooth wireless technology
For reference, Bluetooth wireless technology has the following features:
Worldwide operation
Radio links
Product Support:
LAN
Connecting the LAN cable
LAN Active
Link
Cleaning the computer
Moving the computer
Heat dispersal
Using the Hard Disk Drive (HDD) Protection
3D Viewer
3D Viewer
Details
Setup Detail
Detection Level Amplification
The Keyboard
Typewriter keys
Function keys: F1 … F12
Soft keys: FN key combinations
Hot keys
Page
Windows special keys
Touchpad Enable/Disable Button
Generating ASCII characters
Page
Power and Power-upModes
Power conditions
Power indicators
Battery
■Battery type (depending on the model you purchased)
■The availability of this battery is dependent on the model you purchased
Real Time Clock battery
ERROR 0271: Check date and time settings
WARNING
Care and use of the battery pack
Procedures
Time
Charging time (hours)
Battery type
Power off
In such cases you should follow the steps as detailed below:
3.Charge the battery until the Battery indicator glows white
Monitoring battery capacity
Remaining battery power can be monitored using the following methods
■Clicking the battery icon on the task bar
■The environmental temperature - operating time decreases at low temperatures
Retaining data with power off
Retention Time
State and Retention Time
2 days for 12 cell, 1 day for 6 cell, 0.5 day for 3 cell
Replacing the battery pack
Page
TOSHIBA Password Utility
Supervisor password
TOSHIBA Assist ->SECURE ->Supervisor password
Starting the computer by password
Fingerprint Power- on Security
BkSp
Power-upmodes
Page
HW Setup and Passwords
HW Setup
Accessing HW Setup
HW Setup Window
Setup
User Password
Power On Display
Boot Priority Options
Function Button
Wake-upon Keyboard
Legacy USB Support
Built-inLAN
Illumination ON/OFF
Keyboard Backlight
eSATA
SATA Interface setting
Page
Optional Devices
ExpressCard
Removing an ExpressCard
Safely Remove Hardware
ExpressCard
Bridge media slot
Formatting an SD/SDHC memory card
Additional memory module
Point to note about memory module error
Installing a memory module
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Battery Packs
Universal AC Adaptor
Battery Charger
USB floppy diskette drive
Using the USB floppy diskette drive
Connecting the USB floppy diskette drive
Disconnecting the USB floppy diskette drive
Wait for the
2.Click the Safely Remove Hardware icon on the Task Bar
eSATA (External Serial ATA)
External monitor
Television via HDMI
For all display
Page
REGZA Link (PC Control)
Using REGZA Link (PC Control)
Security lock
Troubleshooting
Problem solving process
Preliminary checklist
Analyzing the problem
Hardware and system checklist
System start-up
Self test
Boot Priority
Power
Overheating power down
Problem
Procedure
Computer shuts down
Leave the computer off until the DC IN indicator
Battery
Power saver
Select a
power plan in the Power Options
Real Time Clock
RTC battery is low or CMOS checksum is inconsistent
Press [F2] key to set Date/Time
1.Press [F2] key. BIOS setup will boot up
2.Press [F5]/[F6] to set the date in [System Date]
Internal display panel
Display Power Saving Technology:
configured with Mobile Intel
■running under battery mode
■using the internal LCD display only
To access this control panel, go to
Hard disk drive
Page
BD writer drive
USB floppy diskette drive
ExpressCard
SD/SDHC memory card, miniSD/microSD Card
Memory Stick/Memory Stick PRO/Memory Stick PRO Duo
xD picture card
MultiMediaCard
Infrared receiver window
Pointing device
Touch Pad
-> Hardware and Sound -> Mouse icon
Buttons tab
OK
USB mouse
On-screenpointer does not respond to mouse operation
Double-clickingdoes
In this instance, you should initially try changing
not work
Fingerprint Sensor
USB device
USB Sleep-and-Chargefunction
Reconnect the external device after turning ON the computer
( ) or change the “USB Sleep-and-Chargefunction” setting to [Disabled]
The “USB WakeUp function” does not work
icon ( ) or change the “USB Sleep-and-Chargefunction” setting to [Disabled]
eSATA device
Additional memory module
0.5seconds) in the following patterns:
If there is an error in Slot B: amber once, then green twice
If there are errors in both Slot A and Slot B: amber twice, then green twice
2.Disconnect the AC adaptor and all peripheral devices
Sound system
Volume control
External monitor
Modem
CONNECT
CARRIER
LAN
Bluetooth
TOSHIBA support
Where to write
booklet or visit www.toshiba-europe.com on the internet
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Disclaimers
CPU
Memory (Main System)
Battery Life
SSD/HDD drive capacity
LCD
Graphics Processor Unit (“GPU”)
Wireless LAN
USB Sleep & Charge
External HDD Capacity
Non-applicableIcons
Copy Protection
Images
LCD Brightness and Eye Stain
Safety Use for TV Tuner
Specifications
Environmental requirements
Built-inModem
Network control unit (NCU)
Type of NCU
Type of line
Type of dialing
Display Controller
Display controller
Page
Wireless LAN
Card Specifications
Radio Characteristics
Supported Frequency Sub-bands
Channel ID
5150-5850MHz
Note
AC Power Cord and Connectors
United Kingdom
USA
AustraliaEurope
CanadaChina
TOSHIBA PC Health Monitor
Starting the TOSHIBA PC Health Monitor
If your computer is stolen
TOSHIBA Theft Registration
Owner’s details
Glossary
FIR:
GB:
HDD:
GPS:
HD+:
ASCII
BIOS:
bit:
Bluetooth:
board:
boot:
boot disk:
bootable disk:
bps:
click:
CMOS:
cold start:
COM1, COM2, COM3 and COM4:
commands:
data:
data bits:
DC:
default:
delete:
Also known as terrestrial digital TV. Digital TV broadcasting standard
DVD-R
(+R
-R):
DVD-RAM:
floppy diskette: A removable disk that stores magnetically encoded data
floppy diskette drive (FDD):
Fn-esse: A TOSHIBA utility that lets you assign functions to hot keys
folder: An icon in Windows used to store documents or other folders
format:
To physically connect one system or device to another to exchange information
interrupt request: A signal that gives a component access to the processor
I/O:
I/O devices:
IrDA 1.1:
main board: See motherboard
megabyte (MB):
megahertz:
memory:
menu:
motherboard:
MP3:
network:
non-system
disk:
PCI: Peripheral Component Interconnect. An industry standard 32-bitbus
peripheral:
Péritel:
pixel:
plug and play:
resolution:
restart:
RGB:
RJ11:
RJ45:
Touch Pad: A pointing device integrated into the TOSHIBA computer palm rest
USB:
VGA:
volatile memory:
warm start: Restarting or resetting a computer without turning it off
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