9. Troubleshooting

If any trouble occurs in use, check the following first. If the trouble persists, contact your distributor or our sales representatives.

*When user confirms the troubles, please confirms the troubles on the condition that user connected the camera system on the smallest composition and set 1500 byte / packet to the GVSP_SIZE (SCPSx) register for making cause of trouble clear. About the connection of the smallest constitution, please refer to 6.Connection.

Phenomena

Check item

 

 

Cannot turn on power

- Check the connection of the Camera cable.

 

- Check that the LINK LED(LED2) is lighting.

 

If the LINK LED(LED2) is not lighting, check the connection of

 

the LAN cable.

 

- Check that the Gigabit Ethernet interface board is installed and set

 

up correctly.

 

 

Shooting image is not displayed

- Check that the LINK LED(LED2) is lighting.

 

If the LINK LED(LED2) is not lighting, check the connection of

 

the LAN cable.

 

- Check that the ACT LED(LED1) is lighting or blinking.

 

- Check that the camera register settings are correct.

 

- Check that the lens aperture is not closed.

 

- Check that the Gigabit Ethernet interface board is installed and set

 

up correctly.

 

 

Frame drop occurs on shooting

- If some boards are installed in the PCI slots, remove the other

image

boards.

 

 

Shooting image remains still

- Check that the camera is not in the random trigger mode.

 

- Check that the ACT LED(LED1) is lighting or blinking.

 

 

Cannot control camera from PC

- Check that the LINK LED(LED2) is lighting.

 

If the LINK LED(LED2) is not lighting, check the connection of

 

the LAN cable.

 

- Check that the Gigabit Ethernet interface board is installed and set

 

up correctly.

 

 

10

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Toshiba CSGV90BC3, CSGX36BC3, CSGS15BC23, CSGS20BC2, CSGU15BC18 instruction manual Troubleshooting