2.1 Troubleshooting

2 Troubleshooting Procedures

2.1Troubleshooting

Chapter 2 describes how to determine if a Field Replaceable Unit (FRU) in the computer is causing the computer to malfunction. The FRUs covered are:

1.

Display

6.

5 IN 1 card

11.

PCMCIA unit

2.

Floppy Disk Drive

7.

Touch Pad

12.

IEEE 1394 port

3.

Keyboard

8.

Speaker

13.

Wireless LAN system

4.

USB ports

9.

DVD-ROM and CD-RW

 

 

5.

TV-out port

10.

Modem

 

 

The Diagnostics Disk operations are described in Chapter 3. Detailed replacement procedures are given in Chapter 4.

The following tools are necessary for implementing the troubleshooting procedures:

1.Diagnostics Disk (Repair and Sound Repair)

2.Phillips screwdriver (2 mm)

3.6mm nut driver (for the helix screw nuts on the rear ports for CPU door)

4.2DD or 2HD formatted work disk for floppy disk drive testing

5.Sycard (PCMCIA test card)

6.Cleaning kit for floppy disk drive troubleshooting

7.Cleaning kit for DVD-ROM / Multi-Drive troubleshooting

8.Multimeter

9.External monitor

10.USB compatible keyboard

11.Multimedia sound system with line-in and line-out ports

12.Headphones

13.USB test module and USB cable

14.Music CD

15.5 IN 1 (SD, XD, SM, MS, MMC) card

2.2Troubleshooting Flowchart

Use the flowchart in Figure 2-1 as a guide for determining which troubleshooting procedures to execute. Before going through the flowchart steps, verify the following:

Ask the user if a password is registered and, if it is, ask him or her to enter the password.

Satellite P30/P35 Series Maintenance Manual

2-1

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Toshiba P30 manual Troubleshooting Flowchart, Troubleshooting Troubleshooting Procedures