Troubleshooting and information code

Troubleshooting

If you have any of the problems listed below try the solutions given.

Problem	Cause	Action

General

The buttons	Foreign matter may	Remove the foreign matter
cannot be pressed	be caught between the	and try again.
properly.	buttons.

	For touch models:	Wipe the moisture from the
	Moisture is on the	exterior.
	exterior.

	Child lock is activated.	Deactivate Child lock.

The time is not	The Eco (power-saving)	Turn off the Eco function.
displayed.	function is set.

The oven does not	Power is not supplied.	Make sure power is supplied.
work.
work.	The door is open.	Close the door and try again.
	The door is open.	Close the door and try again.

	The door open safety	Remove the foreign matter
	mechanisms are covered	and try again.
	in foreign matter.

The oven stops	The user has opened the	After turning over the food,
while in operation.	door to turn food over.	press the Start button again to
		start operation.

Problem	Cause	Action

The power	The oven has been	After cooking for an extended
turns off during	cooking for an extended	period of time, let the oven
operation.	period of time.	cool.

	The cooling fan is not	Listen for the sound of the
	working.	cooling fan.

	Trying to operate the	Put food in the oven.
	oven without food inside.

	There is not sufficient	There are intake/exhaust
	ventilation space for the	outlets on the front and rear of
	oven.	the oven for ventilation.
		Keep the gaps specified in the
		product installation guide.

	Several power plugs are	Designate only one socket to
	being used in the same	be used for the oven.
	socket.

There is a popping	Cooking sealed food or	Do not use sealed containers
sound during	using a container with a	as they may burst during
operation, and the	lid may causes popping	cooking due to expansion of
oven doesn't work.	sounds.	the contents.

The oven exterior	There is not sufficient	There are intake/exhaust
is too hot during	ventilation space for the	outlets on the front and rear
operation.	oven.	of the oven for ventilation.
		Keep the gaps specified in the
		product installation guide.

	Objects are on top of the	Remove all objects on the top
	oven.	of the oven.

The door cannot be	Food residue is stuck	Clean the oven and then open
opened properly.	between the door and	the door.
	oven interior.

English 23

Troubleshooting and information code

MS23K3513AS_OL_DE68-04431M-00_BG+HR+MK+RO+SQ+SR+SL+EN.indb 23

2/29/2016 10:58:54 AM

MS23K3513AK/OL, MS23K3513AK/EG specifications

The Samsung MS23K3513AK/EG and MS23K3513AK/OL are modern microwave ovens designed to cater to the needs of contemporary kitchens. Both models emphasize efficiency, convenience, and innovative cooking technologies, making them an ideal choice for home chefs and busy families alike.

One of the standout features of these Samsung microwave ovens is their sleek design, available in two stylish finishes - black and silver. The minimalist aesthetic integrates seamlessly into various kitchen decors, ensuring that functional cooking appliances also enhance the elegance of culinary spaces.

Equipped with a powerful 800-watt heating element, these models offer quick and consistent cooking results. The 23-liter capacity provides ample space for a variety of dishes, from single servings to larger meals, making cooking and reheating a hassle-free experience. The turntable technology ensures even heating across all areas of the food, eliminating cold spots and enhancing the uniformity of cooking.

Another significant aspect of the Samsung MS23K3513 series is the presence of Samsung's Smart Sensor technology. This feature automatically adjusts cooking times and power levels based on the moisture released from the food. As a result, it not only optimizes heating efficiency but also helps retain the food’s natural flavors and nutrients, delivering delectable results every time.

Convenience is further enhanced by the one-touch cooking options, designed for the most commonly microwaved foods. With just a single button press, users can quickly cook or reheat items such as popcorn, potatoes, and frozen dinners, significantly reducing meal prep time.

Safety is also a priority for Samsung, and both models come equipped with a child safety lock feature. This ensures that curious little hands cannot unintentionally operate the appliance, providing peace of mind for families with young children.

The eco mode available in these microwave ovens reduces energy consumption, contributing to a more eco-friendly kitchen environment. The interior is designed with easy-clean ceramic enamel, which resists scratches, odors, and bacterial growth, making maintenance effortless.

In summary, the Samsung MS23K3513AK/EG and MS23K3513AK/OL stand out as modern microwave ovens that combine style and functionality. With their powerful cooking performance, smart features, and user-friendly design, they cater to diverse cooking needs, making meal preparation convenient and efficient for everyone.

Samsung MS23K3513AK/EG, MS23K3513AK/OL manual Troubleshooting and information code

Models: MS23K3513AK/OL MS23K3513AK/EG

Troubleshooting and information code

Troubleshooting

English 23

MS23K3513AK/OL, MS23K3513AK/EG specifications