Troubleshooting

 

 

 

 

 

 

 

Problem

Procedure

 

 

 

 

Battery doesn’t charge

If the battery is completely discharged, it will not

 

when the AC adapter

begin charging immediately. Wait a few minutes.

 

is attached (Battery

 

 

If the battery still does not charge, make sure the

 

indicator does not

 

glow orange).

outlet is supplying power. Test it by plugging in an

 

 

appliance. If it doesn’t work, try another power

 

 

source.

 

 

 

 

 

Check whether the battery is hot or cold to the

 

 

touch. If the battery is too hot or too cold, it will

 

 

not charge properly. Let it reach room

 

 

temperature.

 

 

 

 

 

Unplug the AC adapter and remove the battery to

 

 

make sure the terminals are clean. If necessary

 

 

wipe them with a soft dry cloth dipped in alcohol.

 

 

Connect the AC adapter and replace the battery.

 

 

Make sure it is securely seated.

 

 

 

 

 

Check the Battery indicator. If it does not glow, let

 

 

the computer charge the battery for at least 20

 

 

minutes. If the Battery indicator glows after 20

 

 

minutes, let the battery continue to charge at

 

 

least another 20 minutes before turning on the

 

 

computer.

 

 

 

 

 

If the indicator still does not glow, the battery may

 

 

be at the end of its operating life. Replace it.

 

 

If you do not think the battery is at the end of its

 

 

operating life, see your dealer.

 

 

 

Battery doesn’t power

If you frequently recharge a partially charged

battery, the battery might not charge to its full

the computer as long as

expected

potential. Fully discharge the battery, then try to

charge it again.

 

 

 

 

 

 

 

Check the power consumption settings in Power

 

 

Options. Consider using a power saving mode.

 

 

 

Password

ProblemProcedure

Cannot enter password Refer to the Password section in Chapter 7, HW Setup.

User’s Manual

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