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Toshiba E200 China, Spain, India, Europe, Canada, France, Australia, Singapore, Netherlands, Where to write, United Kingdom, Outside of Europe, Germany & Austria, USA

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Troubleshooting

Where to write

If you are still unable to solve the problem and suspect that it is hardware related, write to TOSHIBA at the nearest location listed on the below.

	Outside of Europe	Europe
	Australia	Germany & Austria
	TOSHIBA Australia Pty Ltd.	TOSHIBA Europe (I.E.) GmbH
	Information Systems Division	Geschäftsbereich,
	Information Systems Division	Deutschland-Österreich
	Building C, 12-24 Talavera Rd,	Deutschland-Österreich
	Building C, 12-24 Talavera Rd,	Hammfelddamm 8,
	North Ryde, 2113, NSW, Australia	Hammfelddamm 8,
		D-41460 Neuss, Germany
	Canada	France
	TOSHIBA of Canada Ltd.	TOSHIBA Systèms France S.A.
	191 McNabb Street,	7, Rue Ampère B.P. 131,
	Markham, Ontario	92804 Puteaux Cedex
	L3R 8H2

	China	Netherlands
	TOSHIBA Personal Computer &	TOSHIBA Information Systems,
	Network (Shanghai) Co., Ltd.	Benelux B.V.
	10F, BEA Finance Tower,	Rivium Boulevard
	10F, BEA Finance Tower,	41 2909 LK Capelle a/d IJssel
	No.66 Hua Yuan Shi Qiao Road,	41 2909 LK Capelle a/d IJssel
	Pudong, Shanghai,
	P.R.China 200120

	United States of America	Spain
	TOSHIBA America Information	TOSHIBA Information Systems,
	Systems, Inc.	ESPAÑA
	9740 Irvine Boulevard	Parque Empresarial San Fernando
	Irvine, California 92618	Edificio Europa, 1a Planta, Escalera A
	USA	Edificio Europa, 1a Planta, Escalera A
	USA	28830, Madrid, España

	Singapore	United Kingdom
	TOSHIBA Singapore Pte. Ltd.	TOSHIBA Information Systems (U.K.)
	438B Alexandra Road #06-01	Ltd.
	Alexandra Technopark	TOSHIBA Court
	Singapore 119968	Weybridge Business Park
		Addlestone Road
		Weybridge, Surrey KT15 2UL

	India	The Rest of Europe
	TOSHIBA India Pvt Ltd.	TOSHIBA Europe (I.E.) GmbH
	PC Division	Geschäftsbereich,
	6th Floor, DR Gopal Das Bhawan	Deutschland-Österreich
	Barakhamba Road,	Hammfelddamm 8,
	Delhi-110001, India	D-41460 Neuss, Germany

User’s Manual

8-15

Contents

Page Table of Contents Chapter 3 Hardware, Utilities and Options Chapter 4 Operating Basics Chapter 5 The Keyboard Chapter 6 Power and Power-upModes HW Setup Chapter 8 Troubleshooting Appendix A Specifications Appendix B Display Controller Appendix C Wireless LAN Appendix F TOSHIBA PC Health Monitor Appendix G Legal Footnotes Copyright Disclaimer Trademarks Safety instructions FCC information EU Conformity Statement Canadian regulatory information (Canada only) Following Information Is Only Valid for EU-memberStates ENERGY STAR® Program Optical disc drive standards DVD Super Multi (±R DL) drive Hitachi-LGData Storage GA10F International precautions VAROITUS Preface Manual contents Conventions Display ABC Messages Terminology General Precautions Provide adequate ventilation Creating a computer-friendlyenvironment Stress injury Heat injury Pressure or impact damage Mobile phones Instruction Manual for Safety and Comfort Getting Started Equipment checklist Windows Getting Started Connecting the AC adapter ■Do not use a 3-pinto 2-pinconversion plug Opening the display Turning on the power Starting up for the first time Turning off the power Benefits of hibernation mode Starting hibernation mode Automatic hibernation mode Data save in hibernation mode Benefits of sleep mode Executing sleep mode Sleep mode limitations Restarting the computer System recovery options Recovery Media Creator Create Restoring the preinstalled software from the recovery HDD FN+ESC Restoring the preinstalled software from your creating recovery media F12 TOSHIBA Leading Innovation Start All The Grand Tour Front with the display closed Left side Universal serial bus (USB 2.0) ports Microphone jack Headphone jack Right side Back side Underside Front with the display open Built-inmicrophone Display screen*5 Power button Function button System indicators Fingerprint sensor control buttons Ambient light sensor Start -> Control Panel -> Hardware and Sound Function button System indicators Keyboard indicators Optical disc drive CDs DVDs AC adapter Hardware, Utilities and Options Hardware Memory*2 Slots Video RAM*6 Disks Hard disk drive DVD Super Multi (±R ■DVD-ROM ■DVD-Video ■DVD-R ■DVD-RW Keyboard Pointing device Battery pack*3 RTC battery AC adapter Slots Multimedia Sound system Communications LAN Bluetooth Security Operating system TOSHIBA Utilities Plug and Play Special features Low battery When battery power is exhausted to the point automatic hibernation mode system automatically enters hibernation and TOSHIBA Value Added Package Utilities and applications Disc Creator including audio CDs that can be played on a standard stereo CD player and data CD/DVDs to This software can be used on a model with DVD Super Multi (±R DL) drive TOSHIBA Face TOSHIBA Face Recognition uses a face Recognition verification library to verify the face data of users when they log in to Windows. If the verification is Optional Device Bridge Media Slot Points to Note About the SD/SDHC Memory Card Memory Media Format Formatting an SD/SDHC Memory Card Card Care Memory Card Care About the Write-protect Additional battery pack (6 cell) Additional AC adapter USB FDD Kit eSATA External monitor HDMI 2.Plug the other end of the HDMI cable into the HDMI port on your computer Setting for display video on HDMI ■Be Sure to use the FN + F5 hot keys to select the display device before starting to play video. Do not change the display device while playing video ■Do not change the display device under the following conditions ■While data is being read or written Security lock Options Operating Basics Using the touchpad Touch Pad Gesture ChiralMotion Enable vertical scrolling Enable horizontal scrolling Pinch Zoom (Pinch) Using the Fingerprint Sensor How to swipe your finger Points to note about the Fingerprint Sensor ■Wash and dry your hands thoroughly Clean the sensor with a ■Soaked or swollen finger, for example as may occur after taking a bath Points to note about Fingerprint Utility ■Please use Import/Export on TOSHIBA Fingerprint Utility main menu . The main screen is displayed. Click in the lower left corner of the screen Fingerprint utility limitations ■The recognition success rate may differ from user to user Setup Fingerprint Registration Please use the following procedure when first using fingerprint authentication , or click the Fingerprint utility icon in the Taskbar "It is strongly recommended you enroll one more finger ■It is strongly recommended that you register 2 or more fingerprints Delete the Fingerprint Data Delete the fingerprint data for the currently logged in user , or double click the utility icon in the Taskbar Windows Logon via Fingerprint Authentication Fingerprint Authentication Procedure 1.Start up the computer Fingerprint boot authentication and Single Sign-onfeature Overview about Fingerprint boot authentication BACK SPACE [Password =] Overview about Fingerprint Single Sign-onfeature How to Enable Fingerprint boot authentication and Single Sign-Onfeature 1.Logon as Administrator (means a user has administrator privileges) Using the web camera Using TOSHIBA Web Camera Application Web Camera Application Delete Recorded File Open/Close Preview Area Using the microphone Using the TOSHIBA Face Recognition Disclaimer How to register the Face Recognition Data 7.Perform the verification test. Face the screen as you do when you register If verification fails, click the How to Delete the Face Recognition Data Delete You are about to delete the user data. Would you like to continue If you do not want the data to be deleted, click the How to launch the help file Using optical disc drives Loading discs Slot-loadingoptical disc drive Removing discs Optical Drive Auto Lock Optical Drive Power Optical Drive Power Setting the Optical Drive Auto Lock Enabling and Disabling Optical Drive Auto Lock 1.Right click on the Optical Drive Power icon on the Taskbar 2.Click Optical Drive Auto Lock -> Enable or Disable Lock Time Settings for Optical Drive Auto Lock 2.Click Unlock time settings -> 1s or 3s or 5s TOSHIBA Button Support Writing CD/DVDs on DVD Super Multi (±R DL) drive Before writing or rewriting CD-R: TAIYO YUDEN CO., LTD MITSUBISHI KAGAKU MEDIA CO., LTD HITACHI MAXELL, LTD DVD+RW: MITSUBISHI KAGAKU MEDIA CO., LTD. (for 2.4x, 4x and 8x speed media DVD-RAM: HITACHI MAXELL, LTD. (for 3x and 5x speed media) The actual number of rewrites to When writing or rewriting ■Do not perform any of the following actions: ■Change users in the Windows 7 operating system ■Apply impact or vibration to the PC ■Use the Audio/Video control button to reproduce music or voice TOSHIBA Disc Creator Video How to make a DVD-Video How to learn more about Corel DVD MovieFactory for How to learn more about TOSHIBA Important information for use TOSHIBA DVD PLAYER Notes on Use Use The resume function cannot be used with some discs on the “TOSHIBA DVD PLAYER” ■Do not switch to hibernation or sleep mode when running the “TOSHIBA DVD PLAYER” Display Devices & Audio Appearance and Personalization Appearance Display Change display settings Media care Sound system Realtek HD Audio Manager Realtek HD Audio Manager Hardware and Sound Set Default Device Information information Wireless communications Worldwide operation Radio links Wireless communication Wireless communication indicator Indicator status LAN Cleaning the computer Moving the computer Using the Hard Disk Drive (HDD) Protection 3D Viewer The 3D Viewer can be started from the icon in the task tray 3D Viewer Details Setup Detail Detection Level Amplification TOSHIBA HDD Protection Message Using the USB Sleep and Charge function ■When "USB Sleep and Charge function" is enabled, USB bus power ■External devices connected to the USB bus power (DC5V) function that ■When there is a current overflow of the external devices connected to In that case, if there is a USB port that does not have the USB Sleep Starting the USB Sleep and Charge Utility USB Sleep and Charge Turn on the computer while pressing the Heat dispersal The Keyboard Typewriter keys Function keys: F1 … F12 Soft keys: FN key combinations FN + ALT Hot keys ESC Sound mute FN + ESC Output Brightness down Brightness up FN + F8 Zoom FN sticky key Windows special keys Keypad overlay Temporarily using normal keyboard (overlay on) FN + SHIFT Temporarily using overlay (overlay off) Temporarily changing modes Generating ASCII characters Power and Power-upModes Power conditions Power indicators Battery types Care and use of the battery pack Danger Warning Caution Note Procedures Time Battery charging notice Maximizing battery operating time Retaining data with power off Retention Time Replacing the battery pack Removing the battery pack To remove a discharged battery, follow the steps as detailed below: 1.Save your work 2.Turn the computer’s power off. Make sure the Power indicator is off 3.Remove all cables connected to the computer Installing the battery pack Starting the computer by password Power-upmodes Panel power on/off System auto off HW Setup HW Setup General Password User Password Display Power On Display Boot Priority Boot Priority Options Boot Speed Keyboard Wake-upon Keyboard USB Legacy USB Support LAN SATA eSATA Troubleshooting Problem solving process Analyzing the problem Software Hardware Hardware and system checklist Overheating power down AC power Battery Password LCD panel No display Press hot keys FN + F5 to change the display priority, to make sure it is not set for an external Markings appear on the DVD Super Multi(±R DL) drive Touchpad USB mouse External monitor Sound system USB eSATA/USB combo port Sleep/Hibernation LAN Cannot access LAN LAN jack and the LAN HUB Wake-upon LAN Make sure the AC adapter is connected. The TOSHIBA support Where to write Outside of Europe Europe Australia Germany & Austria Specifications Environmental requirements Power requirements Display Controller Display controller Wireless LAN Card specifications Radio characteristics Radio characteristics of Wireless LAN cards may vary according to: ■Country/region where the product was purchased ■Type of product R-FFrequency ■ Band 5 GHz (5150-5850MHz) (Revision A, N) Frequency Range Channel ID 2400-2483.5MHz Note Bluetooth wireless technology Interoperability Bluetooth wireless technology and your Health Regulatory statements USA-FederalCommunications Commission (FCC) ■Reorient or relocate the receiving antenna ■Increase the distance between the equipment and the receiver Caution: Exposure to Radio Frequency Radiation Taiwan Using Bluetooth Adaptor from TOSHIBA equipment in Japan Device Authorization AC Power Cord and Connectors Certification agencies Europe: Outside of Europe: USA United Kingdom AustraliaEurope CanadaChina TOSHIBA PC Health Monitor Starting the TOSHIBA PC Health Monitor Legal Footnotes CPU*1 Memory (main system)*2 Battery life*3 HDD Drive Capacity and External HDD Capacity*4 LCD*5 Graphics Processor Unit (GPU)*6 Wireless LAN*7 USB Sleep and Charge*8 Non-applicableicons Copy protection Images LCD brightness and eye strain Glossary IDE: integrated drive electronics IDE: I/O: input/output I/O: IrDA: Infrared Data Association IrDA: analog signal: ANSI: antistatic: A material used to prevent the buildup of static electricity antistatic: application: byte: capacity: card: Synonym for board. See board card: CardBus: An industry standard bus for 32-bitPC Cards components: Composite Video (YUV): computer program: computer system: configuration: Page echo: erase: See delete escape: 2) A means of aborting the task currently in progress escape guard time: hard disk: hard disk drive (HDD): hardware: hertz: A unit of wave frequency that equals one cycle per second hertz: KB: keyboard: kilobyte (KB): level 2 cache: See cache Light Emitting Diode (LED): modem: motherboard: non-system disk: nonvolatile memory: password: pel: peripheral component interconnect: An industry standard 32-bitbus peripheral device: pixel: RJ11: RJ45: A modular LAN jack RJ45: S-Video: Super-Video TFT display: touchpad: TTL: Universal Serial Bus: VGA: Index Page problems, 8-6typewriter keys, 5-1Windows special keys Keypad overlay, 5-6arrow mode, 5-6numeric mode, 5-6temporarily changing modes temporarily using normal keyboard (overlay on) temporarily using overlay (overlay off) turning on the overlays