Troubleshooting

 

 

 

 

 

 

 

Problem

Procedure

 

 

 

 

Double-tapping does

Try changing the double-click speed setting in the

 

not work

mouse control utility. Click Start -> Control Panel

 

 

->Hardware and Sound ->Devices and

 

 

Printers -> Mouse to access it.

 

 

 

The mouse pointer

Try changing the speed setting in the mouse

moves too fast or too

control utility. Click Start -> Control Panel ->

slow

Hardware and Sound ->Devices and Printers

 

 

-> Mouse to access it.

 

 

 

When the reaction of

Adjust the touch Sensitivity.

touchpad is sensitive to

1.

Open the Control Panel.

slow

2.

Click the Hardware and Sound icon.

 

 

 

 

3.

Click the Mouse icon.

 

 

4.

Click the Device Settings tab.

 

 

5.

Click the Settings button.

 

 

6.

The Properties for Synaptics touchpad on

 

 

 

PS/2 port screen appears. Double-click

 

 

 

Sensitivity in the Select an item section on

 

 

 

the left side of the screen.

 

 

7.

PalmCheck and Touch Sensitivity are

 

 

 

displayed. Click Touch Sensitivity.

 

 

8.

Move the slide bar for Touch Sensitivity to

 

 

 

make an adjustment. Click the OK button.

 

 

9.

Click the OK button on the Device Setting tab.

 

 

If problems persist, contact your dealer.

 

 

 

 

USB mouse

This section applies only with Windows 7 operating system.

Problem

Procedure

On-screen pointer does

The system might be busy. If the pointer is

not respond to mouse

shaped as an hourglass, wait for it to resume its

operation

normal shape and try again to move it.

 

 

 

Make sure the mouse is properly connected to

 

the USB port.

 

 

Double-clicking does

Try changing the double-click speed setting in the

not work

mouse control utility. Click Start -> Control Panel

 

->Hardware and Sound ->Devices and

 

Printers -> Mouse to access it.

 

 

User’s Manual

8-9