Troubleshooting

 

 

 

Recovery Media

 

 

 

 

 

Problem

Procedure

 

The following message

You will see this message if you have previously

appears when executing chosen to remove the partition and are trying to

Recovery Media

create Recovery Media. When there is no

Creator.

recovery partition, the Recovery Media Creator

[The Recovery

cannot make Recovery Media.

Media Creator can

However, if you have already created a

not be launched

“Recovery Media”, you can use it to restore the

because there is

recovery partition.

no recovery

Simply follow the instructions in Restoring the

partition.]

preinstalled software from your creating recovery

 

media section in this manual. You will be directed

 

to select Restore Original Factory Image from

 

the drop-down menu. If you have not created

 

Recovery Media, please contact TOSHIBA

 

support for assistance.

 

 

TOSHIBA support

If you require any additional help using your computer or if you are having problems operating the computer, you may need to contact TOSHIBA for additional technical assistance.

Before you call

Some problems you experience may be related to software or the operating system so it is important that you investigate other sources of assistance first. Before contacting TOSHIBA, try the following:

■Review troubleshooting sections in the documentation supplied with your software and/or peripheral devices.

■If a problem occurs when you are running software applications, consult the software documentation for troubleshooting suggestions and consider calling the software company’s technical support department for assistance.

■Consult the dealer you purchased your computer and/or software. They are your best resource for current information and support.

User’s Manual

8-14