5 APPENDIX

32 Troubleshooting

Email printing

When an error has occurred in the Email printing function, check the setting by referring to the

list below.

No Check Item Yes No Countermeasure
1 Is a server for receiving
Emails correctly set?
Next Step
ØÖ
Refer to an appropriate manual
and set the POP3 server cor-
rectly.
If necessary, refer to the “Setting
up DNS Server and Mail Server”
in the Network Administration
Guide for Scanning Functions.
2 Is the IP address of this
equipment correctly set? Next Step
ØÖ
Refer to the Setup Guide for
Printing Functions and set the
TCP/IP correctly.
3 Can you utilize the TopAc-
cess? Next Step
ØÖ
Refer to the Setup Guide for
Printing Functions and set the
HTTP correctly.
4 Is the setting for receiving
Emails enabled? Next Step
ØÖ
Refer to the Setup Guide for
Scanning Functions and set the
POP3 correctly.
5 Is a setting for printing
attachment files of the
received Email enabled?
Next Step
ØÖ
Refer to the Setup Guide for
Scanning Functions and per-
form a correct Email print setting.
6 Can you receive Emails and
print their attachment files?
End Ö
An error code is printed in the
Transmission/Reception Journal.
Refer to the “Error code list” in the
Network Administration Guide
for Scanning Functions.