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If Something Goes Wrong

Problems when you turn on the computer

2Click the Applications tab.

If a program has stopped responding, the words “not responding” appear beside its name in the list.

3Select the program you want to close, then click End Task.

Closing the failed program should allow you to continue working. If it does not, continue with the next step.

4Close the remaining programs one by one by selecting the program name, then End Task.

To power off your computer:

1Click Start, and then click the arrow next to the Lock button in the lower-right part of the Start menu.

The Shut Down menu appears.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Arrow

 

 

 

 

 

 

Start

 

Shut Down Menu

(Sample Image) Shut Down menu

2Click Shut Down.

The computer shuts down completely.

Problems when you turn on the computer

These problems may occur when you turn on the power.

The computer will not start.

Make sure you attached the AC adaptor and power cord/cable properly or installed a charged battery.

Press and hold the power button for at least 10 seconds.

If you are using the AC adaptor, check that the wall outlet is working by plugging in another device, such as a lamp.

Verify that the computer is on by looking at the on/off indicator. If the indicator is glowing, the computer is on. Also, try turning the computer off and then on.