If Something Goes Wrong

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Resolving a hardware conflict

Check the power options via your Power Plans (see “Power Plans” on page 110). Have you added a device, such as a PC Card or memory module, that takes its power from the battery? Is your software using the hard disk more? Is the display power set to turn off automatically? Was the battery fully charged to begin with? All these conditions affect how long the charge lasts.

After a period of time, the battery will lose its ability to perform at maximum capacity and will need to be replaced. This is normal for all batteries. To purchase a new battery pack, see your accessories information that shipped with your computer, or visit the Toshiba Web site at accessories.toshiba.com. Refer to this site often to stay current on the most recent software and hardware options for your computer, and for other product information.

For more information on maintaining battery power, see “Charging batteries” on page 103.

Keyboard problems

If, when you type, strange things happen or nothing happens, the problem may be related to the keyboard itself.

You have connected an external keyboard and the operating system displays one or more keyboard error messages.

The keyboard you connected may be defective or incompatible with the computer. Try using a different make of keyboard.

Nothing happens when you press the keys on the external keyboard.

You may have plugged the external keyboard in while the computer was turned on. Using the computer’s TouchPad:

1Click Start, and then click the arrow next to the Lock button in the lower-right part of the Start menu.

The Shut Down menu appears.

2Click Restart.

The computer will restart and recognize the device.

Display problems

Here are some typical display problems and their solutions:

The screen is blank.

Display Auto Off may have gone into effect. Press any key to activate the screen.