Toshiba M780, PPM78U00G00V, PPM78U03J00X, PPM78U03U01N, PPM78U04R00X, PPM78U04S00X, PPM78U058012, PPM78U05L01E, PPM78U05N017, PPM78U071025, PPM78U09600V, PPM78U09F021, PPM78U09R01N, PPM78U0C4021, PPM78U0C700Y, PPM79U010001, PPM79U011001, PPM79U01S001, PPM79U026001, PPM79U02V001, PPM79U032001, PPM79U03300H, PPM79U03800X, PPM79U039001, PPM79U03C00U, PPM79U04V001, PPM79U065005, PPM79U06V00N, PPM79U06W001, PPM79U06W01K, PPM79U07R01K, PPM79U08H01N, PPM79U08H028 LAN, Wireless LAN

		PORTÉGÉ M780


	Problem	Procedure

	Character display	When transmitting data you should ensure that
	becomes garbled	the parity bit and stop bit settings correspond
	during a	with those of the remote computer - you should
	communication	check the flow control and communication
		protocol settings within your communication
		application.

	You cannot receive	Ensure that the communication application’s
	an incoming call	rings before auto answer feature is set correctly.
		If you are still unable to resolve the problem,
		contact your reseller, dealer or service provider.

LAN

	Problem	Procedure

	Cannot access LAN	Check for a firm cable connection between the
		LAN jack and the LAN hub.

	Wake-up on LAN	Make sure the AC adaptor is connected. The
	does not work	Wake-up on LAN function consumes power even
		when the system is off.
		If problems persist, consult your LAN
		administrator.

Wireless LAN

If the following procedures do not restore LAN access, consult your LAN administrator. For more information on wireless communication, refer to Chapter 4, Operating Basics.

Problem	Procedure
Cannot access	Make sure the computer’s Wireless
Wireless LAN	communication switch is set to on.
	If problems persist, contact your LAN
	administrator.

User’s Manual

8-23

Contents

PORTÉGÉ M780 Table of Contents Preface General Precautions Chapter 1 Getting Started Chapter 2 The Grand Tour Chapter 5 The Keyboard Chapter 6 Power and Power-UpModes HW Setup Chapter 8 Troubleshooting Appendix A Specifications Appendix D Bluetooth wireless technology Interoperability Appendix E AC Power Cord and Connectors Appendix F TOSHIBA PC Health Monitor Appendix G Legal Footnotes Appendix H If your computer is stolen Copyright Disclaimer Trademarks EU Conformity Statement CE compliance Working environment Modem warning notice Following information is only for EU-memberstates: Disposing of the computer and the computer’s batteries ENERGY STAR® Program Following information is only for Turkey: GOST Description on Laser specification Preface Conventions Icons Keys ENTER Key operation CTRL Terminology HDD or Hard disk drive General Precautions Creating a computer-friendlyenvironment Stress injury Heat injury Pressure or impact damage ExpressCard overheating Mobile phones Instruction Manual for Safety and Comfort Getting Started Equipment checklist Documentation Software Getting Started Connecting the AC adaptor ■Do not use a 3-pinto 2-pinconversion plug DC IN Opening the display Turning on the power Power ■Volume cannot be adjusted during Windows Setup 1.Open the display panel 2.Slide the Power Button Lock Switch to the right Turning off the power Shut Down mode (Boot Mode) Make sure the and 3.Click Start Benefits of Sleep Mode Executing Sleep Mode Sleep Mode limitations Benefits of Hibernation Mode Starting Hibernation Mode Automatic Hibernation Mode Data save in Hibernation Mode System Recovery Options and Restoring the preinstalled software Creating Optical Recovery Discs This section describes how to create Recovery Discs ■Be sure to connect the AC adaptor when you create Recovery Discs ■Operate the computer at full power ■Do not use power-savingfeatures Restoring the pre-installedsoftware from your created Recovery Discs When the sound mute feature has been activated by pressing the ESC While holding down F12 Ordering Recovery Discs from TOSHIBA Page The Grand Tour Front with the display closed Wireless communication switch i.LINK (IEEE1394) port Left side Right side Ultra Slim Bay An Ultra Slim Bay DVD Super Multi (Double Layer) Drive Kit II or Ultra Slim Bay HDD Adaptor II can be installed in the Ultra Slim Bay, which supports Serial ATA (SATA) interface Some models are equipped with an Ultra Slim Back Underside Notches Docking port Memory module slot HDD pack cover Ultra Slim Bay latch Ultra Slim Bay lock screw (lock position) screw (unlock position) Front with the display open Web Camera such as Windows Live Messenger. TOSHIBA Web Camera Application will help you to add Web Camera LED Display screen TOSHIBA Assist Press this button to launch the program The TOSHIBA Presentation button has the same Presentation button functionality as the Connect display button in the Mobility Center. When power-off,Sleep Mode Indicators Hard Disk Drive The Hard Disk Drive/Optical Disc Drive Optical Disc Drive The Wireless communication indicator blinks Wireless WAN Keyboard indicators CAPS LOCK Arrow Mode Numeric Mode Optical disc drives DVDs Formats Ultra Slim Bay DVD Super Multi (Double Layer) Drive Kit Ultra Slim Bay DVD Super Multi (Double Layer) Drive Kit DVD read AC adaptor Hardware, Utilities and Options Hardware Video RAM The memory in a computer’s graphic adaptor used to store the image displayed on a bitmap display Start -> Control Panel -> Appearance and Personalization -> Display -> Adjust Clock (RTC) and calendar The AC adaptor provides power to the system and recharges the batteries when they are low either have a 2-pinor 3-pinplug enclosure As the AC adaptor is universal, it can receive a Legal Footnote (Hard Disk Drive (HDD) Capacity) Optical disc drive Drive Legal Footnote (LCD) Graphics controller Sound Sound system Multimedia Communications Modem Special features Display automatic power off *1 HDD automatic System automatic Sleep/Hibernation Heat dispersal *1 TOSHIBA HDD Protection Optical Drive Auto Lock Legal Footnote (USB Sleep and Charge) USB Wakeup function TOSHIBA PC Health Monitor TOSHIBA Value Added Package TOSHIBA Tablet PC Extension Utilities and Applications TOSHIBA Fingerprint TOSHIBA Face Recognition TOSHIBA Bluetooth Start TOSHIBA Mic Effect provides you the Echo Canceller and the Microphone Array functions For more instructions for this software, refer to the Sound System section in Chapter 4 TOSHIBA eco Utility This utility has the function of Physical Format and Write-Protectto DVD-RAM.This utility is contained the setup module of TOSHIBA Disc Creator. To start this utility, click Start -> All Programs -> TOSHIBA -> CD&DVD This utility is able to either enable or disable the and Charge Utility USB Sleep and Charge function Shows the positions of USB ports that support the battery’s remaining capacity Optional devices ExpressCard Inserting an ExpressCard To insert an ExpressCard, follow the steps as detailed below: 2.Grasp the Dummy card and draw it 3.Insert the ExpressCard into the ExpressCard slot on the side of the computer Bridge media slot ■This Bridge media slot supports the following memory media ■Memory Stick (Memory Stick, Memory Stick PRO, Memory Stick PRO Duo) ■xD picture card ■MultiMediaCard (MMC) ■Please note that an adaptor is required to use miniSD/microSD Card Formatting an SD/SDHC memory card Memory card care Set the ■Do not remove a card while read/write is in progress For more details on using memory cards, see manuals accompanying the cards About the write-protect Removing a memory media 2.Point to memory media and click the left Touch Pad control button 3.Press the memory media to partially extend it out of the computer 4.Grasp the media and remove it Bridge Media slot Additional memory module Point to note about memory module error Installing a memory module (Slot A) Page Page 11. Screw in the two screws and replace the memory module cover 13. Replace the keyboard and secure it using the two screws 14.Set the keyboard brace into its groove and hold down to secure the latches Install the battery pack. Refer to 16.Turn your computer over System Removing a memory module (Slot A) To remove the memory module, follow the steps as detailed below: Follow steps 4 through 9 in Installing a memory module (Slot B) Page Removing a memory module (Slot B) 8.Grasp the memory module by its edges and remove it from the computer 9. Seat the memory module cover in place and secure it with one screw 11.Turn your computer over HDD Kit (Serial-ATA) Some models are equipped with a Ultra Slim Bay HDD Adaptor Removing the hard disk drive pack Page Page Installing the hard disk drive pack To install the hard disk drive pack, follow the steps as detailed below: 4.Seat the cover and press down until the latches click into place 5.Secure the cover with two screws 6.Turn your computer over Ultra Slim Bay HDD Adaptor 3. Close the lid and slide the lock to the lock position External monitor Connecting the monitor cable To connect a monitor, follow the steps as detailed below: 1.Turn the computer’s power off USB FDD Kit Connecting the USB floppy diskette drive Disconnecting the USB floppy diskette drive 2.Click the Safely Remove Hardware and Eject Media icon on the Windows Taskbar eSATA (External Serial ATA) Connecting the eSATA device Make sure the connector is properly aligned with the socket Do not try to force the connection, doing so can damage the connecting pins Disconnecting an eSATA device 3.Click an eSATA device that you want to remove i.LINK (IEEE1394) ■Digital video cameras ■Hard disk drives Connecting the i.LINK (IEEE1394) cable Disconnecting the i.LINK (IEEE1394) cable 2.Point to i.LINK (IEEE1394) device and click TOSHIBA Express Port Replicator The following ports are available on the TOSHIBA Express Port Replicator ■RJ45 LAN jack ■External monitor port ■DC IN 15V jack Optional accessories Battery Pack Battery adaptor Battery Charger USB FDD Kit Ultra Slim Bay options Ultra Slim Bay HDD Ultra Slim Bay DVD Super Multi (Double Layer) Drive Kit Operating Basics Pointing Devices Click: Double-click: Tap twice Drag and drop: Using the Tablet PC Pen and Reserve Pen Eraser button Pen button Pen point Page Removing the Tablet PC Pen Inserting the Tablet PC Pen Single tap Double tap Press and hold Drag Drag and drop Removing the Reserve Pen case To remove the Reserve Pen case, follow the steps as detailed below: 1.Save your work 2.Turn the computer’s power off - ensure that the Power indicator is off 3.Remove all cables and peripherals that are connected to the computer Removing the Reserve Pen from the Reserve Pen case Storing the Reserve Pen in the Reserve Pen case Using the Tablet mode ■Do not put the computer in a bag when it is in Tablet mode ■The function of the display screen varies from model to model ■Prevent long fingernails and rings or other metal from touching the screen ■Do not apply excessive pressure to the screen ■If the screen resolution is lower than 1280 x 800 (For example 800 x 600) Adjust one of the following settings to correct cursor position deviation ■Set the resolution to 1280 x ■Set the Aspect Ratio Options to Full Screen (No Border) Changing to the Tablet mode To change from Laptop mode to the Tablet mode, follow the instructions below 1. Open the display panel to the upright position Tablet mode icon Laptop mode icon Page Changing to the Laptop mode Changing the screen orientation ■Execute the following applications on Primary landscape: ■3D game software ■3D screen saver Playback of a motion picture as would be the case using ■The screen cannot automatically rotate in the following cases Using Accelerometer Utilities When you shake the computer: This may cause injury to children or adults, or damage to the computer Using the Fingerprint Sensor Points to note about the Fingerprint Sensor Observe the following to improve the fingerprint recognition success rate ■Enroll two or more fingers ■The recognition success rate may differ from user to user Points to note about the fingerprint utility ■You can use Import/Export on TOSHIBA Fingerprint Utility main menu Set up fingerprint registration Please use the following procedure when first using fingerprint authentication , or click the utility icon in the Task Bar Swipe three times with the same finger. If scanning of fingerprint succeeds, “ Enrollment succeed. Do you want to save this fingerprint Delete the fingerprint data Delete the fingerprint data for the currently logged in user , or double click the utility icon in the Task Bar 2.Swipe your finger across the fingerprint sensor ” message box will appear on the screen, click Windows logon via fingerprint authentication Fingerprint authentication procedure 1.Start up the computer Fingerprint boot authentication and Single sign-onfeature Overview about fingerprint boot authentication Overview about Fingerprint Single sign-onfeature Overview about How to enable fingerprint boot authentication and Single sign-onfeature 1.Logon as Administrator (means a user has administrator privileges) 3.Swipe your finger across the fingerprint sensor TOSHIBA Button Support Web Camera Using the TOSHIBA Face Recognition How to register the Face Recognition Data Face Recognition Registration Management Run as administrator How to Delete the Face Recognition Data 2.Select a user which you want to delete in the Management screen button. “ ” will be displayed on the screen Clicking the Changing Ultra Slim Bay modules Removing an optical disc drive module Removing a unit Inserting a unit Using optical disc drives Page If the CD/DVD is not seated properly when the disc tray is closed the CD/DVD tray might not open fully when you press the eject button Removing discs To remove the CD/DVD, follow the steps as detailed below: Enabling and Disabling Optical Drive Auto Lock Lock Time Settings for Optical Drive Auto Lock Writing CD/DVDs on Ultra Slim Bay DVD Super Multi (Double Layer) Drive Kit Important message Before writing or rewriting CD-R: CD-RW(Multi-Speedand High-Speed): CD-RW (Ultra-Speed): DVD-R: DVD Specifications for Recordable Disc for General Version DVD-R(Dual Layer): DVD-RW: DVD Specifications for Recordable Disc for Version 1.1 or version Page ■CD-RW(Ultra Speed +) media should not be used as data may be lost or damaged When writing or rewriting Always copy data from the hard disk drive to the optical media - do not use the ■Do not perform any of the following actions: ■Change users in the Windows 7 operating system TOSHIBA Disc Creator ■DVD Video cannot be created using TOSHIBA Disc Creator ■DVD Audio cannot be created using TOSHIBA Disc Creator DVD-RAM You cannot back up TOSHIBA DVD PLAYER It is recommended the AC adaptor be connected when playing ■Do not switch to Hibernation or Sleep Mode when running the “TOSHIBA DVD PLAYER” Do not lock the computer using the Windows logo Starting TOSHIBA DVD PLAYER Operating TOSHIBA DVD PLAYER Media care Sound System Audio Enhancements Playback devices Enhancements Realtek HD Audio Manager Realtek HD Audio Manager Modem Region selection To select a region, follow the steps as detailed below: 1.Click Start -> All Programs -> TOSHIBA -> Networking -> Modem Region Select 2.The Region Selection icon will appear in the Windows Taskbar Select either a region from the region menu or a telephony location from the Displays a sub-menuappears which details location information Open dialog box, if the modem and Telephony Current Location region code do not match Modem Selection Dialing Properties Disconnecting the modular cable Wireless communications Setting 1.Please make sure that the Wireless Communication Switch is turned on Please make sure that the is turned on 2.Click Start -> Control Panel -> Network and Internet -> Network and Product Support: LAN Connecting the LAN cable LAN Active Link Computer Handling Using the Hard Disk Drive (HDD) Protection Taskbar icon State Icon Description Normal Using the TOSHIBA USB Sleep and Charge Utility In that case, if there is a USB port that does not have the USB Sleep and Charge function-compatibleicon (), attach the mouse or keyboard to it If all USB ports have the USB Sleep and Charge function-compatible Starting the USB Sleep and Charge Utility USB Sleep and Charge Heat dispersal The Keyboard Typewriter keys Function keys: F1 … F12 Soft keys: FN key combinations Hot keys Sleep: Hibernate: Output: Brightness Down: Brightness Up: Windows special keys Keypad overlay Generating ASCII characters Page Power and Power-UpModes Power conditions Power off (no operation) • LED: 2nd battery off not DC IN off When the Slice Expansion Battery is not charging When the main battery is not charging For the computer to shut down in Hibernation Mode, the Hibernation the charge in both batteries is exhausted When no Slice Expansion Battery is installed Monitoring of power condition Battery Real Time Clock (RTC) battery S **** RTC Power Failure Check system. Then press [F2] key TOSHIBA Leading Innovation Troubleshooting Charging the batteries Procedures Time Charging time (hours) Battery type Battery charging notice Monitoring battery capacity Maximizing battery operating time ■Processor speed ■Screen brightness ■System Sleep Mode ■System Hibernation Mode Extending battery life To maximize the life of your battery packs: 1.Turn off the computer’s power 5.Charge the battery pack until the Battery indicator glows green ■If you have extra battery packs, rotate their use Removing the battery pack Installing the battery pack Connecting and disconnecting the Slice Expansion Battery Connecting the Slice Expansion Battery Disconnecting the Slice Expansion Battery Page TOSHIBA Password Utility ■Change (button) ■Owner String (text box) (text box) Supervisor Password C:\Program Files\Toshiba\PasswordUtility\TOSPU.exe Tablet mode Power-upmodes Panel power on/off System Auto Off HW Setup Accessing HW Setup HW Setup window Setup Power On Display Boot Priority Options USB Memory BIOS Support Type Wake-upon Keyboard Dynamic CPU Frequency Mode Wake-upon LAN Built-inLAN USB KB/Mouse Legacy Emulation USB-FDDLegacy Emulation eSATA SATA Interface setting Page Troubleshooting Problem solving process Analyzing the problem Hardware and system checklist System start-up Self test TOSHIBA Boot Priority Power Overheating power down Problem Procedure Computer shuts down Leave the computer off until the DC IN indicator Battery Power saver Select a power plan in the Power Options Real Time Clock The following The charge in the Real Time Clock (RTC) battery message is Displayed has run out - you will need to set the date and Internal display panel No display Press the FN + F5 hot keys to adjust the display priority and to make sure it is not set for output to an external monitor Hard disk drive Page USB floppy diskette drive SD/SDHC Card Memory Stick xD picture card MultiMediaCard Pointing device Touch Pad -> Hardware and Sound -> Mouse Buttons tab Pointer Options tab USB mouse Fingerprint Sensor USB device and/or USB keyboard by setting the USB KB Mouse Legacy Emulation option within the USB Sleep and Charge function eSATA device Page Sound system Volume control dial Page i.LINK (IEEE1394) device Control Panel -> Hardware and Sound -> Device Manager Add legacy hardware LAN TOSHIBA support Specifications Physical Dimensions Environmental Requirements Built-inModem Network control unit (NCU) Type of NCU Type of line Type of dialing Page Display Controller and Video mode Display controller Video mode Page Wireless LAN Card Specifications Radio Characteristics Supported Frequency Sub-bands 5GHz Band Channels Sets (Wireless IEEE 802.11 Revision a and n) 5170*1 5180*1 5190*1 5200*1 1205600*1 1245620*1 1285640*1 1325660*1 1365680*1 Bluetooth wireless technology Interoperability Bluetooth wireless technology and your Health Regulatory statements AC Power Cord and Connectors United Kingdom USA UL approved BS approved AustraliaEurope AS approved Approved by the appropriate agency TOSHIBA PC Health Monitor Starting the TOSHIBA PC Health Monitor If a TOSHIBA PC Health Monitor message is displayed Cleaning the Cooling module Page Legal Footnotes Non-applicableIcons CPU Memory (Main System) Battery Life Hard Disk Drive (HDD) Capacity LCD Graphics Processor Unit (“GPU”) Wireless LAN USB Sleep and Charge Copy Protection If your computer is stolen TOSHIBA Theft Registration Owner’s details Glossary FIR: fast infrared GB: gigabyte HDD: hard disk drive IDE: integrated drive electronics IEEE: Institute of Electrical and Electronics Engineers bit: bps buffer: bus: An interface for transmission of signals, data or electric power byte cache memory: capacity: card: Synonym for board. See board components: Elements or parts (of a system) which make up the whole (system) computer program: computer system: configuration: control keys: data bits: DC: default: delete: device driver: DVD-RW (+RW -RW): echo: erase: See delete hertz: A unit of wave frequency that equals one cycle per second hexadecimal: host computer: hot key: HW Setup: To physically connect one system or device to another to exchange information interrupt request: A signal that gives a component access to the processor I/O: I/O devices: jumper: LSI: Large Scale Integration 2)An integrated circuit that uses large scale integration main board: See motherboard motherboard megabyte (MB): output: The results of a computer operation. Output commonly indicates data parity: password: pel: peripheral component interconnect: An industry standard 32-bitbus High speed memory within the computer circuitry that can be read or written to restart: RGB: RJ45: A modular LAN jack ROM: soft key: software: stop bit: subpixel: synchronous: warm start: window: Wireless LAN: Wireless WAN: write protection: Index