Toshiba USB device, Fingerprint Sensor, Problem, Problem, Procedure, Procedure, Mouse Legacy Emulation option within the, and/or USB keyboard by setting the USB KB

PORTÉGÉ M780

Fingerprint Sensor

Problem	Procedure
Reading of the	In this instance you should try the fingerprint reading
fingerprint was	operation again using the correct finger position -
not successful.	please refer to Using the Fingerprint Sensor in
	Chapter 4, Operating Basics, for further information.
	Alternatively, you should try the recognition process
	again using another enrolled finger.
	The fingerprint sensor compares and analyzes the
	unique characteristics in a fingerprint. However, there
	may be instances where certain users are unable to
	register their fingerprints due to insufficient unique
	characteristics in their fingerprints.
	The recognition success rate may differ from user to
	user.
The fingerprint	In this instance you should try the recognition
cannot be read	process again using another enrolled finger.
due to injuries to	However, if fingerprints from all the enrolled fingers
the finger.	cannot be read, you should instead log into the
	computer by using the keyboard to input the
	password.
	If you are still unable to resolve the problem, contact
	your reseller, dealer or service provider.

USB device

In addition to the information in this section, please also refer to the documentation supplied with your USB device.

Problem	Procedure
USB device does	Remove the USB device from the computer and then
not work	reconnect it to a free port in order to ensure it is firmly
	attached.
	Ensure that any required USB device drivers are
	properly installed - to achieve this you should refer to
	both the device documentation and the operating
	system documentation.
	If you are using an operating system that does not
	support USB, you are still able to use a USB mouse
	and/or USB keyboard by setting the USB KB/
	Mouse Legacy Emulation option within the
	TOSHIBA HW Setup utility to Enabled.
	If you are still unable to resolve the problem, contact
	your reseller, dealer or service provider.

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