Troubleshooting
Hardware and system checklist
This section discusses problems caused by your computer's hardware or attached peripherals. Basic problems may occur in the following areas:
■ System | ■ USB |
■ Self test | ■ Memory expansion |
■ Power | ■ Sound system |
■ Real Time Clock | ■ Monitor |
■ Keyboard | ■ Modem |
■ LCD panel | ■ LAN |
■ Hard disk drive | ■ Wireless LAN |
■ DVD Super Multi drive | ■ Express Card |
■ Pointing device |
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System start-up
When the computer does not start properly, check the following items:
■Self Test
■Power Sources
■
Self test
When the computer starts up, the self test will be run automatically, and the following will be displayed:
In Touch with Tomorrow
TOSHIBA
This message remains on the screen for a few seconds.
If the self test is successful, the computer tries to load the operating system, depending on how the Boot Priority is set in the TOSHIBA HW Setup program.
If any of the following conditions are present, the self test failed:
■The computer stops and does not proceed to display information or messages except the TOSHIBA logo.
■Random characters appear on the screen, and the system does not function normally.
■The screen displays an error message.
Turn off the computer and check all cable connections. If the test fails again, contact your dealer.
User’s Manual |