If your computer is stolen
Appendix F
If your computer is stolen
Always take care of your computer and try to prevent it from being stolen. You are the owner of a valuable technical device, which may be highly attractive to thieves, so please do not leave it unattended in a public place. To further help protect against theft, security cables can be bought for use with your notebook when it is being used at home or in the office.
Make a note of your computer’s machine type, model number, and serial number, and put it in a safe place. You will find this information on the underside of your notebook. Please also keep the receipt of the computer you purchased.
Should your computer be stolen, however, we’ll help you try to find it. Before contacting TOSHIBA, please prepare the following information which is necessary to uniquely identify your computer:
■In which country was your computer stolen?
■What type of machine do you have?
■What was the model number (PA number)?
■What was the serial number (8 digits)?
■When was it stolen, i.e. date?
■What is your address, phone, and fax number?
To register the theft on paper, please follow these procedures:
■Fill in the TOSHIBA Theft Registration form (or a copy of it) below.
■Attach a copy of your receipt showing where your computer was purchased.
■Either fax or send the receipt and registration form to the address below.
To register the theft online, please follow these procedures:
■Visit
■In the Computer Systems page, open the Support & Downloads menu and choose the Stolen Units Database option.
Your entries are used to track your computer at our service points.
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