Troubleshooting

Keyboard

Keyboard problems can be caused by your setup configuration. For more information refer to Chapter 5, The Keyboard.

Problem

Procedure

Some letter keys

Check that the numeric keypad overlay is not

produce numbers

selected. Press Fn + F11 and try typing again.

Output to screen is

Make sure the software you are using is not

garbled

remapping the keyboard. Remapping involves

 

reassigning the meaning of each key. Refer to

 

your software’s documentation.

 

If you are still unable to use the keyboard, consult

 

your dealer.

LCD panel

Apparent LCD problems may be related to the computer's setup.

Problem

Procedure

No display

Press hot keys Fn + F5 to change the display

 

priority, to make sure it is not set for an external

 

monitor.

Problems above remain unresolved or other problems occur

Refer to your software’s documentation to determine if the software is causing the difficulty.

Run the diagnostic test.

Contact your dealer if the problems continue.

Hard disk drive

Problem

Procedure

Computer does not boot

There may be a problem with your operating

from hard disk drive

system files. Refer to your operating system

 

documentation.

Slow performance

Your files may be fragmented. Run disk

 

Defragmenter to check the condition of your files

 

and disk. Refer to your operating system

 

documentation or online help for information on

 

running disk Defragmenter.

 

As a last resort, reformat the hard disk. Then,

 

reload the operating system and other files.

 

If problems persist, contact your dealer.

 

 

User’s Manual

9-7