GoVideo DDV9475 Appendix B - Help, Frequently Asked Questions FAQs, Why can’t I Timer Record?

Appendix B - Help

Frequently Asked Questions (FAQs)

The following are some of the most frequently asked questions about our Dual-Deck VCRs. If you don’t find the answers you need here, you can contact our Cus- tomer Service Department by phone at (480) 922-0896. Office hours are Monday-Friday, 6:00 a.m. to 7:00 p.m. and 8:00 a.m. to 4:00 p.m. MST on Saturday. You can also contact us anytime at our e-mail address: “custsvc@ sensoryscience.com.” Or refer to a listing of authorized Go-Video service centers on our Web site at “www.govideo.com.”

Why am I not getting a picture?

•Make sure the TV/VCR button on the front panel is set to VCR (the VCR icon on the front panel display should be on).

•Make sure your TV is set to the same channel (3 or 4) as the switch on the back of your VCR.

Why is the picture quality poor?

•Change the channel switch on the back of the VCR, i.e. if it’s set to 3 change it to 4. Make sure your TV is set to the same channel.

•If the picture is bad while playing a tape, try adjusting the tracking control. Press the Auto (Automatic Tracking) button or the manual Tracking / keys on the remote control.

•The video heads may be dirty; try cleaning the heads with a nonabrasive head cleaning tape.

Why can’t I record from my cable box?

Make sure the VCR is tuned to the cable box output channel (2, 3, or 4). Confirm this channel with your local cable provider.

Why can’t I Timer Record?

•Make sure the clock is set to the correct time, and the AM/PM adjustment is set correctly.

•If you have a cable box, make sure the Record Source is set to the cable box output channel (2, 3, or 4), and that the cable box is set to the channel you wish to record.

APPENDIX B - HELP 87