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| Troubleshooting |
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| Problem | Procedure |
| Display error occurs | Check that the cable connecting the external |
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| monitor to the computer is attached firmly. |
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| If problems persist, contact your dealer. |
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Modem |
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| Problem | Procedure |
| Communication | Make sure the computer's internal modem |
| software can’t initialize | settings are correct. Refer to Phone and Modem |
| modem | Properties in the Control Panel. |
| You can hear a dial | If the call is going through a PBX machine, make |
| tone but can’t make | sure the communication application’s tone dial |
| a call | detection feature is disabled. |
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| You can also use the ATX command. |
You place a call, but a connection can’t be made
Make sure the settings are correct in your communications application.
After making a call you can’t hear a ring
Make sure the tone or pulse selection in your communications application is set correctly.
You can also use the ATD command.
Communication is cut | The computer will automatically cut off |
off unexpectedly | communication when connection with the carrier |
| is not successful for a set time interval. Try |
| lengthening this time interval. |
A CONNECT display is | Check the error control setting in your |
quickly replaced by NO | communications application. |
CARRIER | You can also use the AT\N command. |
Character display | In data transmission, make sure the parity bit and |
becomes garbled during | stop bit settings correspond with those of the |
a communication | remote computer. |
| Check the flow control and communication |
| protocol. |
You cannot receive an | Check the rings before auto answer setting in |
incoming call | your communications application. |
| You can also use the ATS0 command. |
| If problems persist, contact your dealer. |
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User’s Manual |