Troubleshooting

Memory expansion

Refer also to Chapter 8, Optional Devices, for information on installing memory modules.

ProblemProcedure

The computer hangs up Make sure the memory module installed in the expansion slot is compatible with the computer.

If an incompatible module has been installed, follow the steps below.

1.Turn off the power.

2.Disconnect the AC adaptor and all peripheral devices.

3.Remove the battery pack.

4.Remove the memory module.

5.Replace the battery pack and/or connect the AC adaptor.

6.Turn on the power.

If problems persist, contact your dealer.

Sound system

Refer also to documentation for your audio devices.

Problem

Procedure

No sound is heard

Check the software volume settings.

 

 

 

Make sure the headphone connection is secure.

 

If problems persist, contact your dealer.

Monitor

Refer also to Chapter 8, Optional Devices, and to your monitor’s documentation.

ProblemProcedure

Monitor does not turn on Make sure that the external monitor’s power switch is on. Confirm that the external monitor’s power cable is plugged into a working power outlet.

No display

Try adjusting the contrast and brightness controls

 

on the external monitor.

 

Press hot keys Fn + F5 to change the display

 

priority and make sure it is not set for the internal

 

display.

User’s Manual

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