Toshiba R200 - page 43

2.2 Troubleshooting Flowchart 2 Troubleshooting

Figure 2-1 Troubleshooting flowchart (1/2)

PORTEGE R200 Maintenance Manual (960-519) [CONFIDENTIAL] 2-3

Contents

Main Toshiba Personal Computer PORTEGE R200 Maintenance Manual TOSHIBA CORPORATION Page Preface Page Page Table of Contents Page Page Page Page Page Page Chapter 1 Contents Page 1.1 Features Page Page Page Page Page Page Page Page 1.2 1.8-inch Hard Disk Drive 1.2 1.8-inch Hard Disk Drive 1 Hardware Overview PORTEGE R200 Maintenance Manual (960-519) [CONFIDENTIAL] 1-11 Table 1-2 1.8-inch HDD Specifications Page 1.4 TFT Color Display Page 1.5 Power Supply 1 Hardware Overview 1.5 Power Supply 1-16 [CONFIDENTIAL] PORTEGE R200 Maintenance Manual (960-519) 1.6 Batteries Page 1.7 AC Adapter Page Page Page Chapter 2 Contents Page Page Page 2.1 Troubleshooting Page Page Page Page 2.3 Power Supply Troubleshooting Page Page Page Page 2.3 Power Supply Troubleshooting 2 Troubleshooting PORTEGE R200 Maintenance Manual (960-519) [CONFIDENTIAL] 2-11 Main Battery Second Battery S3V output 2 Troubleshooting 2.3 Power Supply Troubleshooting 2-12 [CONFIDENTIAL] PORTEGE R200 Maintenance Manual (960-519) E3V output 1R5-E1V output 1R8-B1V output Page Page Page 2.4 System board Troubleshooting Page Page Page Page 2.4 System board Troubleshooting 2 Troubleshooting PORTEGE R200 Maintenance Manual (960-519) [CONFIDENTIAL] 2-21 Table 2-4 D port status (1/8) 2 Troubleshooting 2.4 System board Troubleshooting 2-22 [CONFIDENTIAL] PORTEGE R200 Maintenance Manual (960-519) Table 2-4 D port status (2/8) 2.4 System board Troubleshooting 2 Troubleshooting PORTEGE R200 Maintenance Manual (960-519) [CONFIDENTIAL] 2-23 Table 2-4 D port status (3/8) 2 Troubleshooting 2.4 System board Troubleshooting 2-24 [CONFIDENTIAL] PORTEGE R200 Maintenance Manual (960-519) Table 2-4 D port status (4/8) 2.4 System board Troubleshooting 2 Troubleshooting PORTEGE R200 Maintenance Manual (960-519) [CONFIDENTIAL] 2-25 Table 2-4 D port status (5/8) 2 Troubleshooting 2.4 System board Troubleshooting 2-26 [CONFIDENTIAL] PORTEGE R200 Maintenance Manual (960-519) Table 2-4 D port status (6/8) 2.4 System board Troubleshooting 2 Troubleshooting PORTEGE R200 Maintenance Manual (960-519) [CONFIDENTIAL] 2-27 Table 2-4 D port status (7/8) Page Page 2.5 USB FDD Troubleshooting Page Page 2.6 1.8 HDD Troubleshooting Page Page Page Page 2.7 Keyboard Troubleshooting 2.8 Display Troubleshooting Page Page 2.9 Touch Pad 2.10 Modem Page 2.11 LAN Page 2.12 Sound Page 2.13 Bluetooth Troubleshooting Page Page 2.14 Wireless LAN Troubleshooting Page Page 2.15 SD card slot 2.16 Fingerprint sensor Page Page Page Page Page Page Page Page Chapter 3 Contents Page Page Page 3.1 The Diagnostic Test Page Page 3.2 Executing the Diagnostic Test Page Page Page Page 3.3 Setting of the hardware configuration Page Page 3.4 Heatrun Test 3.5 Subtest Names 3 Tests and Diagnostics PORTEGE R200 Maintenance Manual (960-519) [CONFIDENTIAL] 3-13 3.5 Subtest Names 3 Tests and Diagnostics 3.5 Subtest Names 3-14 [CONFIDENTIAL] PORTEGE R200 Maintenance Manual (960-519) Table 3-1 Subtest names (2/2) 3.6 System Test Page 3.7 Memory Test 3.8 Keyboard Test 3.9 Display Test Page Page 3.10 Floppy Disk Test Page 3.11 Printer Test Page 3.12 Async Test 3.13 Hard Disk Test Page Page 3.14 Real Timer Test Page 3.15 NDP Test 3.16 Expansion Test Page 3.17 CD-ROM/DVD-ROM Test 3 Tests and Diagnostics 3.18 Error Code and Error Status Names 3-36 [CONFIDENTIAL] PORTEGE R200 Maintenance Manual (960-519) 3.18 Error Code and Error Status Names 3.18 Error Code and Error Status Names 3 Tests and Diagnostics PORTEGE R200 Maintenance Manual (960-519) [CONFIDENTIAL] 3-37 Table 3-2 Error codes and error status names (2/3) 3 Tests and Diagnostics 3.18 Error Code and Error Status Names 3-38 [CONFIDENTIAL] PORTEGE R200 Maintenance Manual (960-519) Table 3-2 Error codes and error status names (3/3) 3.19 Hard Disk Test Detail Status 3 Tests and Diagnostics 3.19 Hard Disk Test Detail Status 3-40 [CONFIDENTIAL] PORTEGE R200 Maintenance Manual (960-519) Table 3-4 Error register contents 3.20 ONLY ONE TEST Page Page Page Page Page Page Page Page Page 3.21 Head Cleaning 3.22 Log Utilities Page 3.23 Running Test 3.24 Floppy Disk Drive Utilities Page Page Page Page 3.25 System Configuration Page 3.26 Wireless LAN Test Program (Atheros) Page Page 3.26 Wireless LAN Test Program (Atheros) 3 Tests and Diagnostics 2. Change the FD in the FDD to MB5x DUT media and input h, then the test menu is displayed. 3. Input the test number. Page Page Page 3.27 LAN/Modem/Bluetooth/IEEE1394 Test Program Page Page Page Page Page 3.27 LAN/Modem/Bluetooth/IEEE1394 Test Program 3 Tests and Diagnostics PORTEGE R200 Maintenance Manual (960-519) [CONFIDENTIAL] 3-75 Table 3-5 Error message 3 Tests and Diagnostics 3.27 LAN/Modem/Bluetooth/IEEE1394 Test Program 3-76 [CONFIDENTIAL] PORTEGE R200 Maintenance Manual (960-519) Page 3 Tests and Diagnostics 3.27 LAN/Modem/Bluetooth/IEEE1394 Test Program 3-78 [CONFIDENTIAL] PORTEGE R200 Maintenance Manual (960-519) When the NICSPC53EXE test program has not been started, following message appears. Page Page 3.27 LAN/Modem/Bluetooth/IEEE1394 Test Program 3 Tests and Diagnostics PORTEGE R200 Maintenance Manual (960-519) [CONFIDENTIAL] 3-81 Error code Table 3-7 Error code for Bluetooth test (BD_ADDR of the DUT) (1/2) 3 Tests and Diagnostics 3.27 LAN/Modem/Bluetooth/IEEE1394 Test Program 3-82 [CONFIDENTIAL] PORTEGE R200 Maintenance Manual (960-519) Table 3-7 Error code for Bluetooth test (BD_ADDR of the DUT) (2/2) Page 3.28 Sound Test program Page Page Page Page Page 3.29 SETUP Page Page Page Page Page Page Page Page Page Page Page Page Page Page Chapter 4 Contents Page Page Page 4.1 Overview Page Page Page Page Page Page 4.2 Battery pack Page 4.3 PC card/SD card Page 4.4 Expansion Memory module Page 4.5 HDD Page Page 4.6 Keyboard Page 4.7 Switch board Page Page Page Page 4.9 Cover assembly/Battery latch assembly Page Page 4.10 Bluetooth module 4.11 Speaker/Fingerprint sensor board Page 4.12 MDC board 4.13 RTC battery 4.14 Wireless LAN card 4.15 Fan 4.16 MP FPC Page 4.17 HD FPC 4.18 PC card slot 4.19 LAN/Modem jack 4.20 System board Page 4.21 Internal microphone 4.22 LED FPC 4.23 Display mask Page 4.24 FL inverter/LCD unit Page Page 4.25 Hinge Page Page Page 4.26 Wireless LAN antenna/Bluetooth antenna Page 4.27 Fluorescent Lamp Page Page Page Page Page Page Page Page Page Page Page Page Appendix Contents Page Page Page Page Page Appendix A Handling the LCD Module Precautions for handling the LCD module Page Page Page Page Page Page Page Page Appendices Appendix B Board Layout B-4 [CONFIDENTIAL] PORTEGE R200 Maintenance Manual (960-519) Table B-2 System board (back) B.3 FDNFS* board Front and Back View B.4 FDNMP* FPC Front View B.5 FDNSP* FPC Front View Page Appendix C Pin Assignment Appendices PORTEGE R200 Maintenance Manual (960-519) [CONFIDENTIAL] C-1 Appendix C Pin Assignment System Board C.1 CN1400 SO-DIMM0 connector (200pin) Table C-1 SO-DIMM0 connector (200pin)(1/4) Appendices Appendix C Pin Assignment C-2 [CONFIDENTIAL] PORTEGE R200 Maintenance Manual (960-519) Table C-1 SO-DIMM0 connector (200pin) (2/4) Appendix C Pin Assignment Appendices PORTEGE R200 Maintenance Manual (960-519) [CONFIDENTIAL] C-3 Table C-1 SO-DIMM0 connector (200pin) (3/4) Appendices Appendix C Pin Assignment C-4 [CONFIDENTIAL] PORTEGE R200 Maintenance Manual (960-519) Table C-1 SO-DIMM0 connector (200pin) (4/4) Appendix C Pin Assignment Appendices PORTEGE R200 Maintenance Manual (960-519) [CONFIDENTIAL] C-5 C.2 CN1800 HD FPC I/F Connector (50pin) Table C-2 HD FPC I/F Connector (50pin) Appendices Appendix C Pin Assignment C-6 [CONFIDENTIAL] PORTEGE R200 Maintenance Manual (960-519) C.3 CN2110 PC Card I/F connector (80pin) Table C-3 PC Card I/F connector (80pin) (1/2) Appendix C Pin Assignment Appendices PORTEGE R200 Maintenance Manual (960-519) [CONFIDENTIAL] C-7 Table C-3 PC Card I/F connector (80pin) (2/2) C.4 IS2101 SD Card I/F Connector (12pin) Table C-4 SD Card I/F Connector (12pin) C.5 CN2150 Docking I/F Connector (50pin) Table C-5 Docking I/F Connector (50pin) (1/2) Appendices Appendix C Pin Assignment C-8 [CONFIDENTIAL] PORTEGE R200 Maintenance Manual (960-519) Table C-5 Docking I/F Connector (50pin) (2/2) Appendix C Pin Assignment Appendices C.6 CN3200 Keyboard I/F Connector (30pin) Table C-6 Keyboard I/F Connector (30pin) C.7 CN3240 PAD I/F connector (8pin) Table C-7 PAD I/F connector r (8pin) C.8 CN3260 LED I/F connector (13pin) C.9 CN4100 LAN I/F connector (14pin) C.10 CN4400 Bluetooth I/F Connector (20pin) C.11 CN4610 USB Port 0 connector (4pin) C.12 CN4611 USB Port 3 Connector (4pin) C.13 CN5600 LCD Connector (15pin) C.14 CN5601 FL Inverter Connector (8pin) C.15 CN5620 RGB I/F Connector (15pin) C.16 CN6050 Internal Microphone Connector (2pin) C.17 CN6170 SP FPC I/F Connector (20pin) C.18 J6310 Headphone Connector (5pin) C.19 CN8800 DC-IN Connector (2pin) C.20 CN8810 1st Battery Connector (10pin) C.21 CN8770 Fan Connector (3pin) C.22 CN9990 RTC Battery Connector (3pin) Appendices Appendix C Pin Assignment C-16 [CONFIDENTIAL] PORTEGE R200 Maintenance Manual (960-519) C.23 CN3270 SW & LED I/F Connector (10pin) Table C- 23 SW & LED I/F Connector (10pin) C.24 CN9500 MP FPC I/F Connector (100pin) Table C- 24 MP FPC I/F Connector (100pin)(1/2) Appendix C Pin Assignment Appendices PORTEGE R200 Maintenance Manual (960-519) [CONFIDENTIAL] C-17 Table C-24 MP FPC Connector (100pin)(2/2) C.25 CN9800 FS Board I/F Connector (6pin) (Not used) SP FPC C.26 CN6 System Board I/F Connector (20pin) C.27 CN7 Speaker Connector (2pin) C.28 CN9 FS Board I/F Connector (6pin) Appendices Appendix C Pin Assignment C-20 [CONFIDENTIAL] PORTEGE R200 Maintenance Manual (960-519) MP FPC C.29 CN2200 MINI PCI I/F Connector (124pin) Table C- 29 MINI PCI I/F Connector (124pin) (1/3) Appendix C Pin Assignment Appendices PORTEGE R200 Maintenance Manual (960-519) [CONFIDENTIAL] C-21 Table C-29 MINI PCI I/F Connector (124pin) (2/3) C.30 CN3010 MDC I/F Connector (12pin) C.31 CN9510 System Board I/F Connector (100pin) Appendix C Pin Assignment Appendices PORTEGE R200 Maintenance Manual (960-519) [CONFIDENTIAL] C-23 Table C-31 System Board I/F Connector (100pin) (2/3) Appendices Appendix C Pin Assignment C-24 [CONFIDENTIAL] PORTEGE R200 Maintenance Manual (960-519) Table C-31 System Board I/F Connector (100pin) (3/3) Page Page Appendix D Keyboard Scan/Character Codes Appendices PORTEGE R200 Maintenance Manual (960-519) [CONFIDENTIAL] D-1 Appendix D Keyboard Scan/Character Codes Table D-1 Scan codes (set 1 and set 2) (1/4) Appendices Appendix D Keyboard Scan/Character Codes D-2 [CONFIDENTIAL] PORTEGE R200 Maintenance Manual (960-519) Table D-1 Scan codes (set 1 and set 2) (2/4) Appendix D Keyboard Scan/Character Codes Appendices PORTEGE R200 Maintenance Manual (960-519) [CONFIDENTIAL] D-3 Table D-1 Scan codes (set 1 and set 2) (3/4) Page Page Appendices Appendix D Keyboard Scan/Character Codes D-6 [CONFIDENTIAL] PORTEGE R200 Maintenance Manual (960-519) Table D-3 Scan codes in Numlock mode Table D-4 Scan codes with Fn key Appendix D Keyboard Scan/Character Codes Appendices PORTEGE R200 Maintenance Manual (960-519) [CONFIDENTIAL] D-7 Table D-5 Scan codes in overlay mode Table D-6 No.124 key scan code Page Page Page Page Page Appendix G BIOS rewrite procedures Page Appendix H EC/KBC rewrite procedures