Problem

Procedure

Battery doesn’t

If the battery is completely discharged, it will not

charge when the AC

begin charging immediately, in these instances you

adaptor is attached

should wait a few minutes before trying again. If

(Battery indicator

the battery still does not charge, you should check

does not glow

that the power outlet the AC adaptor is connected

orange).

to is supplying power - this can be tested by

 

plugging another appliance into it.

 

 

 

Check whether the battery is hot or cold to the

 

touch - if so, it will not charge properly and should

 

be allowed to reach room temperature before you

 

try again.

 

 

 

Unplug the AC adaptor and remove the battery to

 

make sure its connecting terminals are clean - if

 

necessary wipe them with a soft dry cloth lightly

 

dipped in alcohol.

 

Connect the AC adaptor and replace the battery,

 

taking care to ensure that it is securely seated in

 

the computer.

 

Check the Battery indicator - if it does not glow,

 

allow the computer to charge the battery for at

 

least twenty minutes. If the Battery indicator starts

 

to glow after this period, allow the battery to

 

continue to charge for at least another twenty

 

minutes before turning on the computer. However,

 

if the indicator still does not glow, the battery may

 

be at the end of its operating life and should be

 

replaced. However, if you do not believe the

 

battery is at the end of its operating life, you should

 

speak to TOSHIBA Support.

 

 

Battery doesn’t

If you frequently recharge a partially charged

power the computer

battery, the battery might not charge to its full

as long as expected

potential - in these instances you should fully

 

discharge the battery and then attempt to charge it

 

again.

 

 

 

Check the Power saver option under Select a

 

power plan in the Power Options.

 

 

User's Manual

6-6