Problem

Procedure

Smart Card error

Remove the Smart Card from the computer, make

occurs

sure to confirm that the card oriented correctly and

 

reinsert it in order to ensure it is firmly connected.

 

If the problem persists, then you should refer to the

 

documentation supplied with your Smart Card for

 

further information.

 

 

Dual Pointing device

If you are using a USB mouse, you should also refer to both the USB mouse section in this chapter, and the documentation supplied with your mouse.

Touch Pad/AccuPoint

Problem

Procedure

Either the Touch

Check the Device Select settings.

Pad or the

Click Start -> Control Panel -> Hardware and

AccuPoint does not

Sound -> Mouse.

work.

 

 

 

 

On-screen pointer

In this instance the system might be busy - Try

does not respond to

moving the mouse again after waiting a short

pointing device

while.

operation

 

 

 

 

Double-tapping

In this instance, you should initially try changing

(Touch Pad) or

the double-click speed setting within the Mouse

double-clicking

Control utility.

(AccuPoint) does not

1. To access this utility, click Start -> Control

work

 

Panel -> Hardware and Sound -> Mouse.

 

 

 

2.

Within the Mouse Properties window, click the

 

 

Buttons tab.

 

3.

Set the double-click speed as required and

 

 

click OK.

 

 

The on-screen

In this instance, you should initially try changing

pointer moves too

the speed setting within the Mouse Control utility.

fast or too slow

1.

To access this utility, click Start -> Control

 

 

 

Panel -> Hardware and Sound -> Mouse.

 

2.

Within the Mouse Properties window, click the

 

 

Pointer Options tab.

 

3.

Set the pointer speed as required and click

 

 

OK.

 

 

 

User's Manual

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