Troubleshooting Procedures | Toshiba Satellite M40X instruction

2 Troubleshooting Procedures

2-ii[CONFIDENTIAL] Satellite M40X/M45X/Satellite Pro M40X/EQUIUM M40X Series Maintenance Manual l

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Toshiba Satellite M40X manual Troubleshooting Procedures

Contents

Toshiba Personal Computer Satellite M40X Maintenance Manual Copyright Preface Safety Precautions Confidential Acronyms Conventions Confidential Table of Contents Tests and Diagnostics HDD Replacement Procedures Appendices Chapter Hardware Overview Hardware Overview Chapter Contents Figures Features Hardware Overview Features ? HDD Hardware Overview Features ? FIR Hardware Overview Features System Unit Hardware Overview System Unit Hardware Overview System Unit Items 40GB 60GB 80GB 100GB 2.5-inch HDD specifications2.5-inch Hard Disk Drive Inch Hard Disk Drive Hardware Overview Hardware Overview Optical device Drives DVD-ROM mode CD-ROM modeDVD-ROM & CD-RW drive specifications Optical device Drives Optical device Drives Hardware Overview DVD Super Multi drive specificationsDVD Super Multi DVD Super Multi Double Layer DVD Super Multi Double Layer drive specifications Power Supply Hardware Overview Power Supply Hardware Overview Power Supply Batteries Hardware Overview Batteries Hardware Overview Batteries Main Battery Status Time RTC battery Chapter Troubleshooting Procedures Troubleshooting Procedures Chapter Contents DC-IN LED Tables Troubleshooting Introduction Troubleshooting Procedures Troubleshooting Introduction Troubleshooting Procedures Power Supply Troubleshooting Troubleshooting Flowchart Troubleshooting flowchart 1/2 Power Supply Troubleshooting Troubleshooting Procedures Troubleshooting flowchart 2/2 Power Supply Troubleshooting Troubleshooting Procedures Troubleshooting Procedures Power Supply Troubleshooting Power Supply Troubleshooting Process Power Supply Troubleshooting Battery LED Procedure 1 Power Status Check AC-IN LED Procedure 2 Adaptor / battery replacement Procedure 3 Power supply connection check Battery Procedure 5 Replacement check Procedure 4 Diagnostic check Troubleshooting Procedures Display Troubleshooting Display Troubleshooting Procedure 1 External display check Display Troubleshooting Troubleshooting ProceduresProcedure 2 Diagnostic check Procedure 3 Connector and replacement check Keyboard Troubleshooting Troubleshooting Procedures Keyboard Troubleshooting Procedure 1 External keyboard check Troubleshooting Procedures Keyboard Troubleshooting External USB device troubleshooting process External USB Devices Troubleshooting Procedure 2 Replace system board Procedure 1 External device and connection check TV-Out Failure Troubleshooting Troubleshooting Procedures TV-Out Failure Troubleshooting Procedure 1 TV connection check Troubleshooting Procedures TV-Out Failure TroubleshootingProcedure 2 TV set check Printer Port Troubleshooting Troubleshooting Procedures Printer Port Troubleshooting Procedure 3 Replace system board Troubleshooting Procedures Printer Port TroubleshootingProcedure 1 Diagnostic check Procedure 2 Printer port loopback check Touch Pad Troubleshooting Troubleshooting Procedures TouchPad Troubleshooting Procedure 1 TouchPad connection check Troubleshooting Procedures TouchPad TroubleshootingProcedure 2 TouchPad replacement check Speaker Troubleshooting Troubleshooting Procedures Speaker Troubleshooting Procedure 3 Connection check Troubleshooting Procedures Speaker TroubleshootingProcedure 1 Audio source test Procedure 2 Earphone test Optical Drive Troubleshooting Troubleshooting Procedures Optical Drive Troubleshooting Procedure Software check Troubleshooting Procedures Optical Drive TroubleshootingProcedure 1 Audio CD check Procedure 2 Drive cleaning check Procedure 5 Connection check and replacement check Troubleshooting Procedures Modem Troubleshooting Modem Troubleshooting Procedure 3 Modem replacement check Modem Troubleshooting Troubleshooting ProceduresProcedure 1 Telephone line connection check Procedure 2 Modem card connection check Troubleshooting Procedures Pcmcia Troubleshooting Pcmcia Troubleshooting Procedure 1 Sycard test Pcmcia Troubleshooting Troubleshooting ProceduresProcedure 2 Pcmcia socket replacement check Troubleshooting Procedures Ieee 1394 Troubleshooting Ieee 1394 Troubleshooting Procedure 1 Ieee 1394 device check Ieee 1394 Troubleshooting Troubleshooting ProceduresProcedure 3 Connection and replacement check Troubleshooting Procedures Wireless LAN Troubleshooting Wireless LAN Troubleshooting Procedure 2 Connector and replacement check Wireless LAN Troubleshooting Troubleshooting Procedures Chapter Tests and Diagnostics Tests and Diagnostics Test and Diagnostic Operation IvCONFIDENTIAL Diagnostic Test Tests and Diagnostics Diagnostic Test Tests and Diagnostics Executing the Diagnostic Test Executing the Diagnostic TestPage Tests and Diagnostics Executing the Diagnostic Test Executing the Diagnostic Test Tests and Diagnostics Tests and Diagnostics Config Check Test Config Check Test DMI Check Test DMI Check Test Tests and Diagnostics PIO Loopback Test Tests and Diagnostics PIO Loopback Test Ieee 1394 Test Tests and Diagnostics Speaker Audio Test Tests and Diagnostics Speaker Audio Test Fan ON/OFF Test Fan ON/OFF Test Tests and Diagnostics Tests and Diagnostics Main Battery Change Test Main Battery Charge Test FDD Test FDD Test Tests and Diagnostics Tests and Diagnostics FDD Test CD-ROM Test CD-ROM Test Tests and Diagnostics Keyboard Test Tests and Diagnostics Keyboard Test Keyboard Test Tests and Diagnostics Tests and Diagnostics Keyboard Test Mouse Pad Test Mouse Pad Test Tests and Diagnostics Tests and Diagnostics Mouse Pad Test LCD Pixels Mode Test Tests and Diagnostics LCD Pixels Mode Test Tests and Diagnostics Lid Switch Test Lid Switch Test HDD R/W Test HDD R/W Test Tests and Diagnostics Tests and Diagnostics HDD R/W Test LAN Test LAN Test Tests and Diagnostics Tests and Diagnostics LAN Test RTC Test RTC Test Tests and Diagnostics Confidential Chapter Replacement Procedures Replacement Procedures General Figures Replacement Procedures ODD General Keyboard Wireless LAN Expansion Memory Module Safety Precautions Before You Begin Assembly Procedures Disassembly Procedures Tools and Equipment Removing the Battery Pack Battery Installing the Battery Pack Removing a PC Card PC Card Installing the PC card Installing the PC Card Removing the HDD Module HDD Installing the HDD Removing the Optical Drive Module Optical Drive Module Installing the Optical Drive Module Disassembling the Optical Drive Optical Drive Reassembling the Optical Drive Removing the Keyboard Keyboard Removing the keyboard Installing the Keyboard Removing the Wireless LAN Unit Wireless LAN Unit Installing the Wireless LAN Unit 12 Removing the wireless LAN unit Removing the Expansion Memory Expansion Memory 14 Removing the expansion memory cover Installing the Expansion Memory 15 Installing the expansion memory Removing the Modem Modem Installing the Modem Removing the Display Assembly Display Assembly 18 Disconnecting the LCD cable Installing the Display Assembly Removing the Cover Top Cover 21 Removing the top cover-2 Installing the Top Cover 22 Removing the touch pad Touch Pad Installing the Touch Pad Speakers Installing the SpeakersRemoving the Speakers Removing the System Board System Board Installing the System Board Removing the Fan & CPU Fan & CPU 26 Removing the fan module Installing the CPU Removing the Display Mask Display Mask Installing the Display Mask Removing the LCD Module LCD Module 30 Removing the LCD module-2 Installing the LCD Module FL Inverter Board Installing the FL Inverter BoardRemoving the FL Inverter Board Appendices Appendices Appendix Contents Figure B-1 System board FRDSY* layout Bottom Table B-1 Appendix a Handling the LCD Module Precautions for handling the LCD module Confidential Satellite M40X Series Maintenance Manual Confidential Satellite M40X Series Maintenance Manual Confidential System Board FRDSY* Bottom View Appendix B Board Layout System Board FRDSY* Top View U11 Table B-1 System board ICs top and bottomU33 U38 TV-OUT Connector Table B-2 System board connectors top and bottomParallel Connector CRT Connector Battery Connector Table C-1 Sodimm I/F pin assignments 200-PIN 1/4 System Board JP25 Table C-1 Sodimm I/F pin assignments 200-PIN 2/4 Table C-1 Sodimm I/F pin assignments 200-PIN 3/4 Table C-1 Sodimm I/F pin assignments 200-PIN 4/4 Table C-3 RGB I/F pin assignments 15-pin JP1 Table C-4 HDD I/F pin assignments 44-pin JP8 Table C-5 ODD I/F pin assignments 52-pin JP13 Table C-6 Parallel I/F pin assignments 25-pin JP2 Table C-7 PC Card I/F pin assignments 84-pin 1/2 JP12 Table C-7 PC Card I/F pin assignments 84-pin 2/2 Table C-8 Mini PCI I/F pin assignments 124-pin 1/2 JP11 Table C-8 Mini PCI I/F pin assignments 124-pin2/2 Table C-9 Lvds I/F pin assignments 30-pin JP6 JP13 13 JP4 10 JP711 PJP1 12 JP3 15 JP23 14 JP516 JP16 18 JP16 Table C-16 SW/LED Connector pin assignments 14-pinTable C-17 T/P Connector pin assignments 12-pin 17 JP17 19 JP19 Table C-18 KB Connector pin assignments 38-pin 21 JP21 20 JP2022 JP22 23 PJP2 Table C-22 Batt Connector pin assignments 7-pin Table D-1 Scan codes set 1 and set 2 1/4 Appendix D Keyboard Scan/Character Codes Table D-1 Scan codes set 1 and set 2 2/4 ALT R Table D-1 Scan codes set 1 and set 2 3/4 Table D-1 Scan codes set 1 and set 2 4/4 Table D-2 Scan codes with left Shift key Table D-4 Scan codes with Fn key Table D-3 Scan codes in Numlock mode Table D-6 No.124 key scan code Table D-5 Scan codes in overlay mode Table D-7 No.126 key scan code Appendix E Key Layout Spanish SP Keyboard Korean KO Keyboard Portuguese PO Keyboard Germanic GR Keyboard Chinese CH Keyboard Italian IT Keyboard Arabic AR-E Keyboard Estonian EST Keyboard Hebrew HB Keyboard Norwegian NW Keyboard Lithuanian LIT Keyboard Turkish TR Keyboard Danish DM Keyboard Figure E-29 SD keyboard Table F-1 Series Screw Torque List Appendix F Series Screw Torque List To LOG UP Speaker R/L CPU Plate to HDD Breaket Table G-1 Mtbf Appendix G Reliability Satellite M40X Series Maintenance Manual