Chapter Troubleshooting Procedures | Toshiba Satellite M40X manual

Chapter 2

Troubleshooting Procedures

[CONFIDENTIAL]

Image 30

Toshiba Satellite M40X manual Chapter Troubleshooting Procedures

Contents

Toshiba Personal Computer Satellite M40X Maintenance Manual Copyright Safety Precautions Preface Confidential Conventions Acronyms Confidential Table of Contents Tests and Diagnostics Replacement Procedures HDD Appendices Chapter Hardware Overview Hardware Overview Chapter Contents Figures Features Features Hardware Overview Hardware Overview Features ? HDD ? FIR Hardware Overview Features System Unit System Unit Hardware Overview Hardware Overview System Unit Inch Hard Disk Drive Hardware Overview 2.5-inch HDD specifications2.5-inch Hard Disk Drive Items 40GB 60GB 80GB 100GB Optical device Drives DVD-ROM mode CD-ROM modeDVD-ROM & CD-RW drive specifications Hardware Overview Optical device Drives DVD Super Multi drive specifications Optical device Drives Hardware OverviewDVD Super Multi DVD Super Multi Double Layer drive specifications DVD Super Multi Double Layer Power Supply Power Supply Hardware Overview Hardware Overview Power Supply Batteries Batteries Hardware Overview Main Battery Hardware Overview Batteries RTC battery Status Time Chapter Troubleshooting Procedures Troubleshooting Procedures Chapter Contents Tables DC-IN LED Troubleshooting Introduction Troubleshooting Introduction Troubleshooting Procedures Troubleshooting Flowchart Troubleshooting Procedures Power Supply Troubleshooting Power Supply Troubleshooting Troubleshooting Procedures Troubleshooting flowchart 1/2 Troubleshooting flowchart 2/2 Power Supply Troubleshooting Troubleshooting Procedures Troubleshooting Procedures Power Supply Troubleshooting Power Supply Troubleshooting Power Supply Troubleshooting Process Procedure 1 Power Status Check Battery LED Procedure 2 Adaptor / battery replacement AC-IN LED Battery Procedure 3 Power supply connection check Procedure 4 Diagnostic check Procedure 5 Replacement check Display Troubleshooting Troubleshooting Procedures Display Troubleshooting Display Troubleshooting Troubleshooting Procedures Procedure 1 External display checkProcedure 2 Diagnostic check Procedure 3 Connector and replacement check Keyboard Troubleshooting Keyboard Troubleshooting Troubleshooting Procedures Troubleshooting Procedures Keyboard Troubleshooting Procedure 1 External keyboard check External USB Devices Troubleshooting External USB device troubleshooting process Procedure 1 External device and connection check Procedure 2 Replace system board TV-Out Failure Troubleshooting TV-Out Failure Troubleshooting Troubleshooting Procedures Troubleshooting Procedures TV-Out Failure Troubleshooting Procedure 1 TV connection checkProcedure 2 TV set check Printer Port Troubleshooting Printer Port Troubleshooting Troubleshooting Procedures Procedure 2 Printer port loopback check Troubleshooting Procedures Printer Port TroubleshootingProcedure 1 Diagnostic check Procedure 3 Replace system board TouchPad Troubleshooting Touch Pad Troubleshooting Troubleshooting Procedures Troubleshooting Procedures TouchPad Troubleshooting Procedure 1 TouchPad connection checkProcedure 2 TouchPad replacement check Speaker Troubleshooting Speaker Troubleshooting Troubleshooting Procedures Procedure 2 Earphone test Troubleshooting Procedures Speaker TroubleshootingProcedure 1 Audio source test Procedure 3 Connection check Optical Drive Troubleshooting Optical Drive Troubleshooting Troubleshooting Procedures Procedure 2 Drive cleaning check Troubleshooting Procedures Optical Drive TroubleshootingProcedure 1 Audio CD check Procedure Software check Procedure 5 Connection check and replacement check Modem Troubleshooting Troubleshooting Procedures Modem Troubleshooting Procedure 2 Modem card connection check Modem Troubleshooting Troubleshooting ProceduresProcedure 1 Telephone line connection check Procedure 3 Modem replacement check Pcmcia Troubleshooting Troubleshooting Procedures Pcmcia Troubleshooting Pcmcia Troubleshooting Troubleshooting Procedures Procedure 1 Sycard testProcedure 2 Pcmcia socket replacement check Ieee 1394 Troubleshooting Troubleshooting Procedures Ieee 1394 Troubleshooting Ieee 1394 Troubleshooting Troubleshooting Procedures Procedure 1 Ieee 1394 device checkProcedure 3 Connection and replacement check Wireless LAN Troubleshooting Troubleshooting Procedures Wireless LAN Troubleshooting Wireless LAN Troubleshooting Troubleshooting Procedures Procedure 2 Connector and replacement check Chapter Tests and Diagnostics Tests and Diagnostics Test and Diagnostic Operation IvCONFIDENTIAL Diagnostic Test Diagnostic Test Tests and Diagnostics Executing the Diagnostic Test Tests and Diagnostics Executing the Diagnostic TestPage Tests and Diagnostics Executing the Diagnostic Test Executing the Diagnostic Test Tests and Diagnostics Config Check Test Tests and Diagnostics Config Check Test DMI Check Test Tests and Diagnostics DMI Check Test Tests and Diagnostics PIO Loopback Test PIO Loopback Test Ieee 1394 Test Tests and Diagnostics Tests and Diagnostics Speaker Audio Test Speaker Audio Test Fan ON/OFF Test Tests and Diagnostics Fan ON/OFF Test Main Battery Charge Test Tests and Diagnostics Main Battery Change Test FDD Test Tests and Diagnostics FDD Test Tests and Diagnostics FDD Test CD-ROM Test Tests and Diagnostics CD-ROM Test Tests and Diagnostics Keyboard Test Keyboard Test Keyboard Test Tests and Diagnostics Tests and Diagnostics Keyboard Test Mouse Pad Test Tests and Diagnostics Mouse Pad Test Tests and Diagnostics Mouse Pad Test LCD Pixels Mode Test LCD Pixels Mode Test Tests and Diagnostics Lid Switch Test Tests and Diagnostics Lid Switch Test HDD R/W Test Tests and Diagnostics HDD R/W Test Tests and Diagnostics HDD R/W Test LAN Test Tests and Diagnostics LAN Test Tests and Diagnostics LAN Test RTC Test Tests and Diagnostics RTC Test Confidential Chapter Replacement Procedures Replacement Procedures General Figures Replacement Procedures General ODD Keyboard Wireless LAN Expansion Memory Module Safety Precautions Before You Begin Disassembly Procedures Assembly Procedures Tools and Equipment Battery Removing the Battery Pack Installing the Battery Pack PC Card Removing a PC Card Installing the PC Card Installing the PC card HDD Removing the HDD Module Installing the HDD Optical Drive Module Removing the Optical Drive Module Installing the Optical Drive Module Optical Drive Disassembling the Optical Drive Reassembling the Optical Drive Keyboard Removing the Keyboard Removing the keyboard Installing the Keyboard Wireless LAN Unit Removing the Wireless LAN Unit 12 Removing the wireless LAN unit Installing the Wireless LAN Unit Expansion Memory Removing the Expansion Memory Installing the Expansion Memory 14 Removing the expansion memory cover 15 Installing the expansion memory Modem Removing the Modem Installing the Modem Display Assembly Removing the Display Assembly 18 Disconnecting the LCD cable Installing the Display Assembly Top Cover Removing the Cover 21 Removing the top cover-2 Installing the Top Cover Touch Pad 22 Removing the touch pad Installing the Touch Pad Installing the Speakers SpeakersRemoving the Speakers System Board Removing the System Board Installing the System Board Fan & CPU Removing the Fan & CPU 26 Removing the fan module Installing the CPU Display Mask Removing the Display Mask Installing the Display Mask LCD Module Removing the LCD Module 30 Removing the LCD module-2 Installing the LCD Module Installing the FL Inverter Board FL Inverter BoardRemoving the FL Inverter Board Appendices Appendices Appendix Contents Figure B-1 System board FRDSY* layout Bottom Table B-1 Precautions for handling the LCD module Appendix a Handling the LCD Module Confidential Satellite M40X Series Maintenance Manual Confidential Satellite M40X Series Maintenance Manual Confidential Appendix B Board Layout System Board FRDSY* Bottom View System Board FRDSY* Top View U38 Table B-1 System board ICs top and bottomU33 U11 CRT Connector Table B-2 System board connectors top and bottomParallel Connector TV-OUT Connector Battery Connector System Board JP25 Table C-1 Sodimm I/F pin assignments 200-PIN 1/4 Table C-1 Sodimm I/F pin assignments 200-PIN 2/4 Table C-1 Sodimm I/F pin assignments 200-PIN 3/4 Table C-1 Sodimm I/F pin assignments 200-PIN 4/4 JP1 Table C-3 RGB I/F pin assignments 15-pin JP8 Table C-4 HDD I/F pin assignments 44-pin JP13 Table C-5 ODD I/F pin assignments 52-pin JP2 Table C-6 Parallel I/F pin assignments 25-pin JP12 Table C-7 PC Card I/F pin assignments 84-pin 1/2 Table C-7 PC Card I/F pin assignments 84-pin 2/2 JP11 Table C-8 Mini PCI I/F pin assignments 124-pin 1/2 Table C-8 Mini PCI I/F pin assignments 124-pin2/2 JP6 Table C-9 Lvds I/F pin assignments 30-pin JP13 12 JP3 10 JP711 PJP1 13 JP4 14 JP5 15 JP2316 JP16 17 JP17 Table C-16 SW/LED Connector pin assignments 14-pinTable C-17 T/P Connector pin assignments 12-pin 18 JP16 Table C-18 KB Connector pin assignments 38-pin 19 JP19 20 JP20 21 JP2122 JP22 Table C-22 Batt Connector pin assignments 7-pin 23 PJP2 Appendix D Keyboard Scan/Character Codes Table D-1 Scan codes set 1 and set 2 1/4 Table D-1 Scan codes set 1 and set 2 2/4 Table D-1 Scan codes set 1 and set 2 3/4 ALT R Table D-1 Scan codes set 1 and set 2 4/4 Table D-2 Scan codes with left Shift key Table D-3 Scan codes in Numlock mode Table D-4 Scan codes with Fn key Table D-5 Scan codes in overlay mode Table D-6 No.124 key scan code Table D-7 No.126 key scan code Appendix E Key Layout Spanish SP Keyboard Korean KO Keyboard Portuguese PO Keyboard Germanic GR Keyboard Chinese CH Keyboard Italian IT Keyboard Arabic AR-E Keyboard Estonian EST Keyboard Hebrew HB Keyboard Norwegian NW Keyboard Lithuanian LIT Keyboard Turkish TR Keyboard Danish DM Keyboard Figure E-29 SD keyboard Appendix F Series Screw Torque List Table F-1 Series Screw Torque List To LOG UP Speaker R/L CPU Plate to HDD Breaket Appendix G Reliability Table G-1 Mtbf Satellite M40X Series Maintenance Manual