Before calling service personnel
Check the following guide for the possible cause of a problem before contacting service.
Symptom | Cause | Correction |
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No power. | • The AC adapter or power plug is | • Connect the AC adapter or power plug securely. |
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| disconnected. |
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| • The battery pack has been removed. | • Install the battery pack. |
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| • Battery empty. | • |
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The LCD turned off by | • The automatic LCD off function turned | • Turn on the player again. |
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itself. | the LCD off. |
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No picture on the LCD | • The AV OUT jack is connected. | • When you use the LCD of the player, unplug the AV OUT jack. |
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monitor. |
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No picture. (Other than | • The connected TV is not set to receive | • Select the appropriate video input mode on the TV so the picture from |
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DVD signal output. | the player appears on the TV screen. |
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No sound. | • The equipment connected via the | • Select the correct input mode of the audio receiver so you can listen |
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| audio/video cable is not set to receive | to the sound from the player. |
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| DVD signal output. |
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| • The volume is too low. | • Adjust the volume by turning the volume control. |
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| • The audio receiver or TV is turned off. | • Turn on the equipment connected with the audio/video cable. |
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| • The setting of output sound format is | • Select the proper audio setting. |
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| incorrect. |
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The playback picture has | • The disc is dirty. | • Eject the disc and clean it. |
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occasional distortion. | • Player is in fast forward or fast reverse | • Sometimes a small amount of picture distortion may appear. This is |
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| mode. | not a malfunction. |
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| • The player was moved or given a | • Vibrating or shaking the player during playback may produce |
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| shock. | distortion. This is not a malfunction. If not restored to usual status, |
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| stop playback and start again. |
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| • The disc is not set firmly. | • Remove the disc and set it again. |
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playback pictures. (Other | combination or video selector, the | • Connect the player directly to the TV. Avoid connecting the player to a |
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Brightness is unstable or | • The effect of copy protection. If you |
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noises are present in the | connect the player to a VTR, TV/VTR | VTR or TV/VTR combination. |
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than | playback picture may be distorted as |
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| DVD video discs are copy protected. |
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