Before calling service personnel
Check the following guide for the possible cause of a problem before contacting service.
Symptoms and correction
| SYMPTOMS | POSSIBLE SOLUTIONS | PAGE |
| DVD/VCR |
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| • Make sure the power cord is plugged in. | 5 |
| DVD/VCR does not operate. | • Try another AC outlet. | – |
| • Power is off, check fuse or circuit breaker. | – | |
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| • Unplug unit, then plug it back in. | 5 |
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| • Select the DVD or VCR mode before operating. | 30,42 |
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| • Antenna connection is not correct or antenna cable is disconnected. | 14~17 |
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| • The video channel is not in the correct position or the TV is not set to the video | 22 |
| No picture. | channel 3 or 4. | 14~19 |
| • Check the unit is connected correctly. | ||
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| • The video input selector of the TV is not set to VIDEO. Set to VIDEO (or | – |
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| equivalent). | – |
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| • Channel is set to the external mode. | |
| No sound. | • Check the unit is connected correctly. | 14~19 |
| • Check the input selector of the amplifier is set properly. | – | |
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| • The unit is in the Special playback mode. | 31,34 |
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| • Aim at the remote control at the remote sensor. |
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| • Operate within Approx. 7 Meters or reduce the light in the room. |
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| The remote control does not function. | • Clear the path of the beam. | 13 |
| • The batteries are weak. Replace the batteries. | ||
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| • Check the batteries are inserted correctly. |
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| • Check the frequency code is set correctly. |
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| No CATV reception | • Check all CATV connections. | 16,17 |
| • Station or CATV system problems, try another station. | ||
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| VCR |
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| TV recording does not work. | • The erase prevention tab of the video cassette is broken off. | 29,34 |
| • The unit is in the external input mode. | ||
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| Timer recording does not work. | • The time is not set correctly. | 24 |
| • The recording start/end time is not set correctly. | 37 | |
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| • The TIMER has not been pressed ( is not lit). | 37 |
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| • Tracking adjustment beyond range of automatic tracking circuit. Try Manual | 31 |
| Noise bars on screen. | tracking adjustment. |
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| • Video heads are dirty. | 31 | |
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| • The tape is worn or damaged. | |
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| DVD |
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| Display is not shown in your language. | • Select proper language in the menu options. | 59 |
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| • No disc is inserted. | 42 |
| Playback doesn’t start. | • The disc may be dirty. Clean up the disc. | 42 |
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| • The unit cannot play | 42 |
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| • Some discs may not do some of the functions. | – |
| Stopping playback, | • When you press VCR MENU while watching a DVD with the connections of the | – |
| play, or memory play, etc. cannot be | DVD exclusive terminal |
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| performed. | cannot perform all the DVD functions. In this case, wait for approx. 60 seconds |
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| with no pressing of any buttons. |
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| No 4:3 (16:9) picture | • The setup does not match your TV. | 58 |
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| No | • Select Display On. | 61 |
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| No surround sound | • The setup does not match your stereo system. | 58 |
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| The unit or remote operation key is not | • Turn off the unit and unplug the AC power cord for several minutes, then replug it. | – |
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| Playback does not start when the title is | • Check the Parental setup. | 61 |
| selected. | ||
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| Audio soundtrack and/or subtitle language | • Multilingual language is not recorded on the DVD disc. | 52 |
| is not changed when you play back a DVD. | ||
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| No subtitle | • Some discs have no subtitles. | 51 |
| • Subtitles are cleared. Press SUB TITLE. | ||
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| Angle cannot be changed. | • | 50 |
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| appears on the screen. | • The function is prohibited with the unit or the disc. | – |
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Others
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