Troubleshooting

DVD Super Multi drive

For further information, please refer to Chapter 4, Operating Basics.

ProblemProcedure

You cannot access a Make sure the drive's disc tray is securely closed - CD/DVD in the drive press it gently into the computer until it clicks into

place.

Open the drive's disc tray and ensure the CD or DVD is properly seated - it should lie flat with the label facing upwards.

A foreign object in the drive's disc slot could block laser light from reading the CD or DVD - remove any foreign objects or obstructions that may be present.

Check whether the CD or DVD is dirty - if it is, wipe it with a clean cloth lightly dipped in water or a neutral cleaner. Please refer to the Media care section in Chapter 4 for further details on cleaning the media.

User’s Manual

9-10

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Image 162
Toshiba toshiba satellite user's manual user manual For further information, please refer to , Operating Basics