198 If Something Goes Wrong
Resolving a hardware conflict
5.375 x 8.375 ver 2.3
current on the most recent software and hardware options for
your computer, and for other product information.
For more information on maximizing battery power see
“Charging the main battery” on page 45.
Keyboard problems
If, when you type, strange things happen or nothing happens,
the problem may be related to the keyboard itself.

The keyboard produces unexpected characters.

A keypad overlay may be on. If the numlock light or cursor
control mode light is on, press Fn and F10 simultaneously to
turn off the cursor control mode light or Fn and F11
simultaneously to turn off the numlock light.
If the problem occurs when both the keypad overlays are off,
make sure the software you are using is not remapping the
keyboard. Refer to the software documentation and check
that the program does not assign different meanings to any of
the keys.

You have connected an external keyboard and the

operating system displays one or more keyboard error

messages.

The keyboard you connected may be defective or
incompatible with the computer. Try using a different make
of keyboard.

Nothing happens when you press the keys on the

external keyboard.

You may have plugged the external keyboard in while the
computer was turned on. Click Start, Shut Down or Turn off
computer, and Restart the computer using the Accupoint II
on the internal keyboard. The computer will restart and
recognize the device.