User’s Manual9-20
Troubleshooting
TOSHIBA support
If you require any additional help using your computer or if you are having
problems operating the computer, you may need to contact TOSHIBA for
additional technical assistance.
Before you call
Some problems you experience may be related to software or the operating
system, it is important to investigate other sources of assistance rst. Before
contacting TOSHIBA, try the following:
n Review troubleshooting sections in the documentation for software and
peripheral devices.
n If a problem occurs when you are running software applications, consult the
software documentation for troubleshooting suggestions. Call the software
company’s technical support for assistance.
n Consult the dealer you purchased your computer and/or software from. They
are your best sources for current information and support.
Where to write
If you are still unable to solve the problem and suspect that it is hardware related,
write to TOSHIBA at the nearest location listed on the below.
Outside of Europe In Europe
Australia
TOSHIBA Australia Pty. Ltd.
Information Systems Division
84-92 Talavera Road
North Ryde N.S.W. 2113 Sydney
Germany & Austria
TOSHIBA Europe (I.E.) GmbH
Geschäftsbereich, Deutschland-
Österreich
Hammfelddamm8,
D-41460 Neuss, Germany
Canada
TOSHIBA of Canada Ltd.
191 McNabb Street,
Markham, Ontario
L3R 8H2
France
TOSHIBA Systèms France S.A.
7, Rue Ampère B.P. 131,
92804 Puteaux Cedex
China
TOSHIBA Personal Computer &
Network (Shanghai) Co. Ltd.
10F, BEA Finance Tower,
No. 66 Hua Yuan Shi Qiao Road,
Pudong, Shanghai
People’s Republic of China
200120
Netherlands
TOSHIBA Information Systems,
Benelux B.V.
Rivium Boulevard
41 2909 LK Capelle a/d IJssel