A
The programme is currently being broadcast with
an English soundtrack only.
Why is the soundtrack in English when a
different audio language has been selected?
Q
36
Questions and Answers continued
A
Good performance of text depends on a good
strong broadcast signal. This normally requires a
roof or loft aerial. If the text is unreadable or garbled,
check the aerial. Go to the main indexpage of the text
service and look for theUser Guide. This will explain the
basic operation of text in some detail. If further
information is needed on how to use text see the
text section.
Why are there problems with analoguetext?
Q
A
The Clock phasemay need adjustment. Select
PC Settingfrom the SET UP menu, highlight
Clock phaseand adjust until the picture clears.
Why are there horizontal stripes and/or blurred
images on the screen when in PC mode?
Q
A
Check the Speakeroption in the Sound menu is
set to Off.
Why is there no sound from my connected
sound equipment?
Q
A
The Sampling clockmay need adjustment. Select
PC Settingfrom the SET UP menu, highlight
Sampling clockand adjust until the lines clear.
Why are there vertical stripes on the screen
when in PC mode?
Q
A
The digitalprogramme being viewed is not
broadcasting digital text. Try another digital
programme.
Why is there no digitaltext service?
Q
A
The channel has been selected in Locked
Programmes. See Digital Settingspages.
Why is the digitalchannel locked?
Q
A
A Favourite list has been selected (see 'Favourite
Programmes' section), set the feature to ALL
PROGSor change channels by using the number buttons.
Why can only certain digitalchannels be
viewed?
Q
A
Lock Menuhas been enabled. See Parental
Controlspage.
Why are some of the menus locked?
Q
A
Use the Master PINcode of 1276, then change to
a number of your choice. Ensure that no-one else
can use the Master PIN by removing the Owner’s Manual.
What can be done if the PIN number has been
forgotten?
Q
A
Analoguemode is selected. Press and hold
B
to
select DTV.
Why is the DTVmain menu unavailable?
Q
A
Subtitles are not currently being transmitted by the
broadcaster.
Why when digitalsubtitles have been selected
are they not showing on screen?
Q
A
Your subscription needs upgrading. Contact your
service provider.
Why are some of the digitalsubscription
channels unavailable?
Q
gg