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Toshiba X200, X205 ExpressCard™ problems, ExpressCard™ checklist, Resolving ExpressCard™ problems, The computer emits a loud, high-pitchednoise

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180	If Something Goes Wrong
	Resolving a hardware conflict

The computer emits a loud, high-pitched noise.

This is feedback between the microphone and the speakers. It occurs in any sound system when input from a microphone is fed to the speakers and the speaker volume is too loud. Adjust the volume control.

ExpressCard™ problems(ExpressCard slot available on certain models)

ExpressCards™ (PCMCIA-compatible) include many types of devices, such as a removable hard disk, additional memory, or a pager.

Most ExpressCard problems occur during installation and setup of new cards. If you are having trouble getting one or more of these devices to work together, several sections in this chapter may apply.

Resource conflicts can cause problems when using ExpressCards. See “Resolving a hardware conflict” on page 170.

If your system does not have built-in drivers for your ExpressCard and the card did not come with an operating system driver, it may not work under the operating system. Contact the manufacturer of the ExpressCard for information about using the card under the operating system.

ExpressCard™ checklist

❖Make sure the card is inserted properly into the slot.

❖Make sure all cables are securely connected.

❖Occasionally a defective ExpressCard™ slips through quality control. If another computer with an ExpressCard slot is available, try the card in that machine. If the card malfunctions again, it may be defective.

Resolving ExpressCard™ problems

Here are some common problems and their solutions:

The slot appears to be dead. ExpressCards™ that used to work no longer work.

Check the ExpressCard™ status:

1Click Start, Control Panel, System and Maintenance, and then Device Manager.

Contents

Satellite® X200/X205 Series User’s Guide Model: Satellite® X200/X205 Series Protection of Stored Data Critical Applications Industry Canada Requirement FCC requirements Disconnection Instructions for IC CS-03Certified Equipment Wireless Interoperability Wireless LAN and Your Health Regulatory Information Canada – Industry Canada (IC) EU Declaration of Conformity VCCI Class B Information Modem Warning Notice Using this Equipment in Japan Device Authorization Radio Approvals for Wireless Devices Page Page Page Page Approved Countries/Regions for use for the Toshiba Mini PCI Wireless LAN Card Approved Countries/Regions for use for the Intel® PRO/Wireless 3945ABG Network Connection Approved Countries/Regions for the Intel® Wireless Wi-Fi® Link 4965AGN Bluetooth® Wireless Technology Interoperability Approved Countries/Regions for use (Bluetooth® wireless technology) Bluetooth® Wireless Technology and Your Health Regulatory statements Using this Equipment in Japan 2.4FH1 Optical Drive Safety Instructions Copyright Export Administration Regulation Notice Trademarks Computer Disposal Information Contents This guide Safety icons Other icons used Other documentation Using the computer for the first time Opening the display panel Your computer’s features and specifications Turning on the power Adding memory (optional) Computing tips Using the keyboard Character keys Ctrl, Fn, and Alt keys Function keys Exploring the desktop Finding your way around the desktop Setting up for communications Connecting a modem to a telephone line Connecting your computer to a network Surfing the Internet Internet features Uploading to, and downloading files from the Internet Exploring audio features Fingerprint utility limitations Fingerprint Enrollment Fingerprint Logon Power-onSecurity Control Center Develop good computing habits Data and system configuration backup in the Windows® operating system If you need further assistance Before you contact Toshiba Introduction This guide Safety icons Other documentation Service options Getting Started Selecting a place to work Getting Started ❖Extreme heat, cold, or humidity ❖Liquids and corrosive chemicals Keeping yourself comfortable Precautions Avoid prolonged physical contact with the underside or surface of the computer 1.Turn off the computer 2.Disconnect the AC adaptor from the power plug socket and computer Important information on your computer’s cooling fan ❖Never cover your computer or AC adaptor with any object ❖Never block the air vents Setting up your computer Registering your computer with Toshiba Adding optional external devices Connecting to a power source To connect AC power to the computer: 1Connect the power cord/cable to the AC adaptor (Sample Illustration) Connecting the power cord/cable to the AC adaptor 2 Plug the AC adaptor cord into the DC-INon the side of the computer (Sample Illustration) Connecting the AC adaptor cord to the computer Charging the main battery Using the computer for the first time Using the computer for the first time Your computer’s features and specifications This information applies to all the features and icons described in this guide Below are examples of some of the many possible icons used on your computer: (Sample Illustration) System icons Turning on the power Adding memory (optional) 2Click Shut Down (Sample Illustration) Locating the memory module slot cover (Sample Illustration) Removing the memory module slot cover 7Remove the memory module slot cover Page Page Page Removing a memory module If you need to remove a memory module: Complete steps to shut down the computer and open the memory module slot cover If “Start Windows® Normally” is highlighted, then press Enter Checking total memory 1Click Start, Control Panel, and then System. The System window appears Memory (RAM) Using the TouchPad™ Using the Dual Mode Pad Using the Dual Mode Pad Using the Virtual Buttons Enabling Dual Mode Control Panel Mouse Device Settings Settings Using external display devices Selecting video cables Connecting an HDMI-compatibletelevision or VCR/DVD player Apply Connecting the sound to a TV or stereo system Connecting a standard television, projector, or VCR/DVD player Adjusting the Display Properties Personalize 2Click Display Settings Screen resolution Connecting an external monitor or projector Directing the display output when you turn on the computer Using an external keyboard Using a mouse Connecting a printer Connecting a printer Setting up a printer Connecting an optional external diskette drive Turning off the computer Options for turning off the computer Hibernation mode Factors to consider when choosing Hibernation: ❖While in Hibernation mode, the computer uses no main battery power “Using and configuring Hibernation mode” on page Sleep mode Factors to consider when choosing Sleep: ❖While in Sleep mode, the computer uses some main battery power For information on using Sleep, see “Using and configuring Sleep mode” on page Using the Shut Down command Turning off the computer more quickly 1Click Start, Control Panel, System and Maintenance, and then Power Options Change plan settings 3Click Change advanced power settings Power buttons and lid ❖Lid close action Shut down ❖Power button action Restarting your computer Using and configuring Hibernation mode 2Click Hibernate Configuring Hibernation mode options 5Select Hibernate for the options you want Starting again from Hibernation mode Using and configuring Sleep mode Sleep Configuring Sleep mode options Put the computer to sleep On battery Plugged in Never 4Click Change advanced power settings Customizing your computer’s settings Caring for your computer Caring for your computer Moving the computer Using a computer lock Learning the Basics Computing tips Using the keyboard Character keys Ctrl, Fn, and Alt keys Function keys Starting a program Accessories WordPad Close Starting a program from Windows® Explorer 2Click Accessories 3Click Windows Explorer Computer Program Files Saving your work Saving files File Save 2Click Browse folders File Printing your work Backing up your work Using Windows® Media Center in Windows Vista™ Using the optical drive NOTE When viewing DVD movies use Toshiba DVD Player Optical drive components The optical drive is located on the side of the computer Your optical drive may look like this: (Sample Illustration) Optical drive Drive Media control buttons (Sample Illustration) Media Control buttons Internet browser button Media button Play/Pause button 4 Grasp the tray and pull it fully open (Sample Illustration) Drive tray fully extended 5Hold the disc by its edges and check that it is free of dust “Caring for CD or DVD discs” on page 6Place the disc carefully in the disc tray, label side up Playing an audio CD Play/Pause Stop Playing optical media 1Click Start, and then Computer 2Click the optical drive icon The disc drive will run the CD/DVD Creating a CD/DVD Removing a disc with the computer on To remove a disc (CD or DVD) with the computer turned on: 1Press the eject button on the drive 3Gently press the tray in to close it Removing a disc with the computer off Toshiba’s online resources Mobile Computing Toshiba’s energy-saverdesign Running the computer on battery power Battery Notice “Maintaining your battery” on page page The computer also has an internal real-time-clock(RTC) battery The RTC battery charges only while the computer is powered on Charging batteries Charging batteries Charging the main battery The battery may not start charging immediately under the following conditions: ❖The battery is extremely hot or cold ❖The battery is almost completely discharged Charging the RTC battery Monitoring main battery power AC power supply replacing the main battery light ( ) (Sample Illustration) Power and battery light locations Determining remaining battery power calculations What to do when the main battery runs low When the main battery runs low you can: ❖Plug the computer into an external power source and recharge the main battery Setting battery notifications 1Click Start, Control Panel, Mobile PC, and then Power Options Battery Conserving battery power Power Plans Create a Power Plan Change Plan Settings Change Advanced Settings Save Changes Using a hot key to set the Power Plan Changing the main battery Page Inserting a charged battery To insert a battery: 2Insert the charged battery into the slot until the latch clicks (Sample Illustration) Inserting the battery Taking care of your battery Taking care of your battery Maintaining your battery Disposing of used batteries Traveling tips Exploring the desktop Exploring the desktop Finding your way around the desktop (Sample Image) Windows® operating system desktop Icons Various icons are initially displayed on your system desktop, for example: contents appears Start button Taskbar Notification Area Setting up for communications Setting up for communications Connecting a modem to a telephone line Connecting your computer to a network Accessing a network Setting up the connection Dial Up Connect How to disable the Ethernet LAN port 1Click Start, Control Panel, System and Maintenance, and then System An overview of using the Internet The World Wide Web Internet Service Providers Connecting to the Internet Surfing the Internet Internet features Exploring audio features Web Cam Using an ExpressCard™ Using the Bridge Media Adapter Slot Inserting memory media Removing memory media Using the i.LINK® port Utilities TOSHIBA Assist Utilities Connect 134 Utilities Secure Protect & Fix 136 Utilities Optimize Setting passwords 138 Utilities Using a supervisor password Setting a supervisor password To set a supervisor password: 1Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Assist 2On the left side, click the Secure tab Deleting a supervisor password To delete a supervisor password: 4Select Not Registered, then click OK 5Enter the supervisor password, then click OK 6Click OK to exit Deleting a user password TOSHIBA PC Diagnostic Tool Utility TOSHIBA SD™ Memory Card Format Utility Mouse Utility Toshiba Hardware Setup CPU Dynamically Switchable Always Low TOSHIBA Zooming Utility TOSHIBA Button Support CD/DVD Drive Acoustic Silencer TOSHIBA Accessibility Fingerprint Authentication Utility Page 152 Utilities Fingerprint Logon Power-onSecurity Enabling Power-onSecurity 1Open the Control Center and go to Settings - System Settings Fingerprint Management Control Center 154 Utilities Fingerprints Enroll or edit current user’s fingerprint Settings User Power-on Elevate Administrative Privileges for User Password Bank Biomenu User Settings 156 Utilities Registering a new Web page or dialog Register Replaying a registered Web page or dialog 2Select Registered Sites Password bank Replaying a registered dialog Editing an existing registration 3Select Registrations Edit Auto submit How to Delete the Fingerprint Data 2Click Fingerprints then Delete Remove Care and maintenance of your fingerprint reader Page ConfigFree™ Getting Started Starting ConfigFree ❖Click Start, All Programs, Toshiba, Networking, and then ConfigFree ❖Double-clickthe ConfigFree icon in the Notification Area in the Notification Area is displayed with an “X.” Profile Settings Internet settings Devices TCP/IP Profile 3Click Open Settings Add Problems that are easy to fix Problems when you turn on the computer The computer starts but when you press a key nothing happens “Problems that are easy to fix” on page “Resolving a hardware conflict” on page The computer displays the message The computer displays the Non-Systemdisk or disk error message The AC power light is blinking Step-Charging the computer’s battery Ask Iris The Windows® operating system is not working The Windows® operating system is not working Description Internet problems My Internet connection is very slow My browser cannot find the URL address I typed in My browser cannot find a site I bookmarked Resolving a hardware conflict Resolving conflicts There are several things you can do to resolve hardware conflicts: ❖Get the most recent drivers from the manufacturer ❖Disable the device For an older device, remove it from the computer Memory problems Power and the batteries The battery appears not to power the computer for as long as it usually does Keyboard problems Nothing happens when you press the keys on the external keyboard Restart Display problems Here are some typical display problems and their solutions: The screen is blank If you are using an external monitor: ❖Check that the monitor is turned on 2Click Personalize, and then Display Settings Small bright dots appear on your TFT display when you turn on your computer Disk drive problems Error-checking Tools Check now Your hard disk seems very slow Optical drive problems You cannot access a disc in the drive You press the disc eject button, but the drive tray does not slide out Make sure a program is not accessing the drive and preventing it from ejecting Some discs run correctly but others do not Sound system problems No sound is coming from the computer’s speakers Adjust the volume control Try pressing Fn + Esc to see if volume mute is disabled Check that the volume control on the computer is turned up ExpressCard™ problems (ExpressCard slot available on certain models) ExpressCard™ checklist Resolving ExpressCard™ problems The slot appears to be dead. ExpressCards™ that used to work no longer work The computer stops working (hangs) when you insert an ExpressCard™ Follow this procedure before you remove an ExpressCard™: 1Click the Safely Remove Hardware icon in the Notification Area The Safely Remove Hardware screen appears 2Click Safely remove for the device you want to swap Printer problems The printer will not print The printer will not print what you see on the screen Modem problems The modem will not receive or transmit properly The modem is on, set up properly but still does not transmit or receive data Wireless networking problems Network 2 Click View Status Details DHCP Enabled Enter and press The IP address for each active network adapter will be displayed 3 At the top-leftof the Start menu, click cmd.exe 4 Enter PING 192.168.1.1 at the command prompt, and press DVD operating problems Develop good computing habits Read the user’s guides Data and system configuration backup in the Windows® operating system Saving system configuration with Restore Points 1Click Start, All Programs, Accessories, System Tools, and then System Restore 2Click open System Protection Create Back Backing up your data or your entire computer with the Windows® operating system 2Click Start 3Click Control Panel 4Click System and Maintenance 5Click Backup and Restore Center General tips for installing hardware and software If you need further assistance Other Toshiba Internet Web sites Toshiba’s worldwide offices Toshiba’s worldwide offices United States The Rest of Europe Hot Key Cards Hot Key Cards Using the Hot Key Cards Application Cards Using the Application Cards Card Case Page Hot key functions Password security Power plan This TOSHIBA Card or hot key displays the power plans and cycles through the power plans window currently selectable power plans: Page Page Display modes Display brightness This TOSHIBA Card decreases or increases the screen brightness Selecting this Card or pressing either hot key displays the following options: (Sample Image) Display brightness Disabling or enabling wireless devices The wireless modes are: ❖ Wi-Fi® enabled—Enablesjust the Wi-Fi® module ❖Bluetooth® enabled—Enablesjust the Bluetooth® module Disabling or enabling the TouchPad™ or Dual Mode Pad Changing screen resolution Keyboard hot key functions This hot key turns the Zooming utility to zoom-in Power Cord/Cable Connectors USA and Canada AustraliaEurope Acronyms Glossary DOS DPI DSTN DVD Terms 216 Glossary baud rate bits per second BIOS (basic input/output system) — Basic instructions, stored in read bits per second (bps) results to another device that uses the information occupies one byte of computer storage for processing, memory, input/output, and/or control functions Chips are mounted on printed circuit boards click — To press and release the pointing device’s primary button 218 Glossary device device driver directory — See folder disable — To turn a computer option off. See also enable double-density download upload drag driver — See device driver 220 Glossary file extension file name format function keys hot key hot swapping icon internal device — See device World Wide Web 222 Glossary local area network — See LAN memory RAM ROM non-system system disk optical drive palette — See color palette palette 224 Glossary port — A socket on the computer where you plug in a cable for connection to a network or a peripheral device processor — See central processing unit (CPU) processor select shortcut — See keyboard shortcut shortcut software — See program. Compare hardware software 226 Glossary Web — See World Wide Web Web protocol to permit an Ethernet connection using wireless communication components Index 228 Index compact disc positioning 92 compact discs using computer caring for 77 cleaning 77 moving non-systemdisk or disk error message Index 230 Index precautions 39 primary button 57 printer connecting 65 problem solving printing a file 87 problem solving disk drive is slow 177 display is blank 175 ExpessCard hot swapping fails 181 ExpressCard 232 Index precautions 39 saving files 84 screen blank does not look normal/flickers 175 secondary button set up communications 118 setting up